This is a very good hotel, with remarkably friendly, attentive service in all departments--the reception desk, the bell desk, the restaurants, and the rooms. The two best restaurants, Webster's and Zazio's are tip-top. The only complaint--a minor one--is with the bed linen. To make this a real luxury hotel, they should really have cotton sheets and pillow cases, also softer... more

We live in Kalamazoo. We also travel extensively as a family. We sometimes choose a night at the Radisson just for a getaway without the hassle of leaving town. It's a gem. We always leave with another set of happy memories. My husband brought me Valentine's Day, 2007 for a surprise. We had a wonderful time, as usual. We ate... more

I try to like things in Kalamazoo, but even the best things in Kalamazoo seem to disappoint. The hotel and the staff were both nice, but the valet was the slowest I've ever experienced. The restaurants are terribly overpriced for the quality of the food. The food prices are equivalent to what one would pay in Chicago, at maybe half... more

Terrible mattress - sagging beyond belief lumpy pillows scratchy sheets threadbare towels bought coffee from Rio in lobby - was cold and at premium price felt unsafe with lots of men wandering aimlessly in the immediate neighborhood of the hotel more

Just spent a night at this hotel on business, which I do a couple of times a year, and once again it did not disappoint. These are just flat-out gorgeous rooms with beautiful furnishings and super comfortable Sleep Number beds. The service is impeccable and there are four (4) good restaurants. One tiny little quibble -- why do these rooms... more

My fiance and I just wanted a nice getaway for an evening and we dont normally spend as much on a room as we did with this one. This room was $200 for one night. The room was beautiful when we first walked in. The room was very warm so we turned on the airconditioning which only blew more warm... more

This is a super hotel, with immensely friendly and helpful staff, particularly at reception and in the restaurant, Webster's. In the latter case, it would be difficult to find more attentive, well-trained and knowledgeable waitering staff, and the Manager is rather spiffing too. The food is wonderful, and the wine list extensive. Everything else about the hotel--from the car-parking to... more

This is a follow up to a prior review. In my opinion, the property is slipping a bit, particularly in regard to housekeeping and they need some additional focus here. Problems (1) Day one, my room was not completed during housekeeping and pillows were left around and items undone. Overall, seemed clean, however. (2) Day two, no real coffee (only... more

Loved the hotel! It had the Sleep Number Bed! Wonderful sleep. Clean rooms. A little noisy that night as there was some Catholic convention going on in the hallway. Lots of comings and goings in the corridor. Didn't like that. Also, found it a little difficult to maneouver around the downtown area as the hotel was enclosed with one-way streets.... more