I am a trainer & run regional training classes in Detroit area twice a year. This is the 2nd time I stayed here. Rented both a guest room and the conference room for 3 days. The staff (as before) was most unhelpful. If you go to the desk & ask for something, they act like, "OMG, you want me to... more

We rented a room at the Best Western Palace Inn for the night of a concert that we attended at the DTE Arena. The front desk clerk was very helpful, letting us check in early, and getting us into our room within ten minutes. The room was tidy, with good stations on the television, an alarm clock, mini-fridge and a... more

The hotel was fantastic, I would stay here again in a heartbeat. We went for a Celine Dion concert at the palace. Price was $99 per night. Rooms were very spacious and clean. The best part about the whole stay was the shuttle driver Emil, he was fabulous. The hotel offers a free shuttle service, I didn't drive my car... more

I thought this hotel was just outstanding for the price of the room. It includes everything too! Free breakfast, free internet, free shuttle service. I could just go on and on. Everything was very clean. And all three desk clerks that I talked to were very helpful and nice. more

I've stayed here a few times as it appears to be the only game in town. Outward appearances-wise it is a very pleasant place for a motel of this price range; and the indoor pool appeals to families with kids, as does the "family style" log cabin-esque restaurant across the parking lot. I'd describe the free morning breakfast buffet as... more

My friends and I recently took a road trip to see Dane Cook’s show at the palace. We hadn't booked a hotel and didn't realize there weren’t many places to stay around that area and we were trying to get a decent price on a room. We walked in and were greeted by a very friendly woman named Stacy and... more

This hotel was in a great location to DTE, you could get to DTE energy theater quickly and avoid all the traffic on the highway. As for the hotel, the room smelled bad, this could be due to the fact that the windows in the room do not open and it is not possible to air it out. The pillows... more

I booked this hotel through [--] and then began reading the awful reviews. I was braced for the worst! The desk clerk was very accomodating and friendly. The room was clean - although a little dated. The location was great as we were attending a basketball game at the Palace. We didn't have the free continental breakfast but did have... more

My parents came to visit from NY, wanted to stay nearby, and didn't want to drive too far, so they booked a room at the Best Western. Their non-smoking room smelled of smoke, they complained and were moved. Then all night long the desk clerk was having his friends come in and out of the hotel. Peope were running up... more