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SpringHill Suites Lansing

3.0 of 5
111 South Market Place Boulevard, Lansing, MI 48917
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SpringHill Suites Lansing
Ranked #8 of 22 hotels in Lansing
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28 reviews from our community

    Trip type
Traveller rating
    12
    8
    6
    1
    1
Date Rating
Ohio
Top Contributor
87 reviews 87 reviews
66 hotel reviews
Reviews in 58 cities Reviews in 58 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 June 2013

First, ignore any concerns about earlier reviews talking about the renovations; they are done. This Springhill suites was really clean and had a very new look. The bed was comfortable and the room had a small fridge and microwave that was very handy. The breakfast was good and there seemed to be plenty of room. Internet was free and was... More

Was this review helpful? Yes 1
Patrick B, Front Office Manager at SpringHill Suites Lansing, responded to this review
7 June 2013

Hello Professor Roy, Thank you so much for taking the time to let others know how your stay was. As you saw we are 99% done with our renovations and we are happy that you were able to enjoy our new suites. I hope that we see you again in the future. Again thank you for the kind words. More

Mattawan, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2013

I travel nearly 120 days a year and have seen many hotels who do it right, and many that do it wrong, but nowhere do they do it better than at Springhill Suites in Lansing, Mi. The property is always clean and I love the location, but it is the staff that absolutley makes this hotel. From the moment I... More

Was this review helpful? Yes 1
Patrick B, Front Office Manager at SpringHill Suites Lansing, responded to this review
7 June 2013

Hello Chris, Thank you so much for your kind words. We are happy to have you with us for both business travel and your sports team. Our staff always tries to go above and beyond all expectations. I am so glad that we were able to take care of you and your team. We will see you soon. More

Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 3 April 2013

Stayed two nights over Easter weekend with the family. Yes, the hotel is being renovated, but does not in any way present an inconvenience it terms of the stay. Breakfast was great and there was plenty of room. No noise issues at all. And our room looked brand-new. Very spacious. Comfortable beds. Clean. Really terrific property. The woman at the... More

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Patrick B, Manager at SpringHill Suites Lansing, responded to this review
26 April 2013

Hello hokierick, Thank you so much for your kind words!! I am happy to announce that our renovation construction is coming to an end. I will pass along your comment to our front desk agents. Please come see us again as I think you will really be impressed with our new lobby. More

Rockford, Michigan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 March 2013

The hotel was under construction, which I was notified of the week of our stay. I actually called to cancel our Friday night and that's when they told us. We did end up getting an email a day or two before our stay alerting us as well. While it is good that they told us, it would have been better... More

Was this review helpful? Yes
Patrick B, Manager at SpringHill Suites Lansing, responded to this review
26 April 2013

Hello Familytravels8799, Thank you for your response and thank you for staying with us. I am so glad that you decided to stay with us even during our construction. We did our best to ensure that the construction did not disrupt our guests stay. I am sorry to hear that the bathroom placement did not make for a great situation... More

Hale, Michigan
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 March 2013

It would have been nice to know the 3rd floor was under construction. The lack of carpeting made it extremely noisy. I would normally expect $$ off for this inconvenience but did not feel like waiting in line to discuss it with the management. There was a boys basketball tournament in town, and the hotel was at or near capacity.... More

Was this review helpful? Yes
Patrick B, Manager at SpringHill Suites Lansing, responded to this review
26 April 2013

Hello Reggaewanderer, Thank you for your response and thank you for staying with us. I do apologize about the lack of carpet on the third floor. It did make the hallways noisier than they normally are. Our renovation is almost entirely done and I do invite you to come back and check us out. If you are in the area... More

1 review
3 of 5 stars Reviewed 18 February 2013 via mobile

Currently staying here and all I am hearing are constantly banging doors. The interior is being remodeled and Im not sure if the contractors are staying here right now, but its after 11 pm and the doors are banging away.

Was this review helpful? Yes
Patrick B, Manager at SpringHill Suites Lansing, responded to this review
22 February 2013

Dear j_j9607, I am sorry to hear that you were disturbed by our construction crew. This issue has been addressed and this will be discussed internally. If you wish please contact me personally at (517)627-0002 I would like to address these concerns with you. Sincerely, Patrick Baum Operations Manager More

Sarasota, Florida
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 16 October 2012

We stayed here during MSU homecoming weekend after the Marriott lost our reservation. This is a cute place with nicely appointed (but somewhat small) guest rooms. There was still work being done on the exterior of the building and the workers didn't seem to have cleaned up very well around the outside. We had to push debris away from the... More

Was this review helpful? Yes 1
Patrick B, Front Office Manager at SpringHill Suites Lansing, responded to this review
27 October 2012

Thank you so much for taking the time to let us know how we performed. Like you mentioned we are within the breakfast pilot program and any feedback is great. Springhill Suites as a brand wants to make sure our guests can enjoy and keep coming back. Along side the eggs and protein, we also provide a quiche and fresh... More

Pittsburgh, PA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 September 2012

Stayed here the weekend of the first MSU game ....this was the only place we could find accomodations(and we were not there for the game). The staff was very friendly; the acccomodations were good; the room was a bit small for a suite but it was comfortable. We ate breakfast there one morning; I was not really impressed with the... More

Was this review helpful? Yes
Patrick B, Manager at SpringHill Suites Lansing, responded to this review
10 October 2012

Thank you for letting us know how we performed during your stay. The area sure does get busy during the football season and I am glad that you were able to stay with us in September. Unfortunately, it looks like you just missed our completely revamped breakfast. We know that our breakfast had become dull and we were chosen as... More

Carmel, IN
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 September 2012

The staff were friendly, but the product was poor for a Marriott. I had a whirlpool suite that had little or no hot water, an old TV that only worked in black and white, and a blow dryer that caught on fire. Also, the complementary breakfast was below Marriott's standards. I understand that they are going to remodel in December... More

Was this review helpful? Yes
Patrick B, Manager at SpringHill Suites Lansing, responded to this review
26 September 2012

I want to thank you for choosing to stay with us and also the kind words about our staff. We truly strive to make sure every guest has a great experience here. Now to address your other concerns about the condition of the hotel and some of our amenities. I do apologize about the hote water issue, it is something... More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 August 2012

Stayed here on a whim as I was running a half marathon up near Laingsburg. While the East Lansing/MSU hotels may have been closer to the race, the prices just seemed too steep. The facility and rooms were clean and neat, the room was equipped with a sitting area and a small kitchenette. The bed and pillows were quite comfortable!... More

Was this review helpful? Yes
Patrick B, Front Office Manager at SpringHill Suites Lansing, responded to this review
26 August 2012

Wow, thank you so much for the kind words. We certainly strive to give great customer service and appreciate it when our guest let us know how we do. We understand that it isnt only the main things that matter, but also the personal touches. I invite you to come back and stay with us again and see our new... More

 
 
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Additional Information about SpringHill Suites Lansing

Also Known As:
Springhill Suites Lansing Hotel Lansing
Springhill Suites Lansing Hotel
Lansing Springhill Suites
Address: 111 South Market Place Boulevard, Lansing, MI 48917
Phone Number:
Region: United States > Michigan > Lansing
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 22 hotels in Lansing
Price Range: ££
Hotel Class:3 star (3*)
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