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Residence Inn Lansing West


Residence Inn Lansing West
Hotel class 3 of 5
922 Delta Commerce Drive, Lansing, MI 48917
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Traveller Reviews

96% Recommend
4.0 of 5 stars 25 reviews
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By trip type
All (25)
[ Date ] [ Rating ]
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5 of 5 stars
Michigan
9 Jul 2009 | Trip type: Business, Solo travel New

As a legislator I am in Lansing several days each week. I live just outside of the drivable range. Spending so many nights away from home, I have become very picky where I stay. I have found no place better than the Lansing Residence Inn. The staff see me coming through the door and before I get the to the... more

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4 of 5 stars
Columbus, OH
9 Jul 2009 | Trip type: Business New

The staff were very friendly and accomodating. The room was nice and spacious. This hotel has nice basketball court, pool and fitness center. I would definitely stay again. I left my shoes in the room. I called and I had them back the very next day. Great service! more

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5 of 5 stars
sadie
6 Jul 2009 | Trip type: Business New

The Residence Inn is, and always has been, a great hotel to stay. We use the Residence Inn for our Board members to stay at when we hold Board meetings in Lansing. All of the Board members enjoy staying at the Residence Inn. more

Management response from
Barry Hewelt, Director of Sales

We’re always happy to hear from our family of travelers and make a point of passing your kind words on to our superb staff who make it all possible. Thank you!

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4 of 5 stars
Michigan
1 Jul 2009 | Trip type: Business, Solo travel

If your looking for a nice place to stay for pleasure or for work, and you're in west Lansing Michigan, I would reccommend the Residence Inn on Delta Commerce Drive. The grounds are very well kept and they try very hard to keep it that way. When I was there, I saw one of the desk clerks working on the... more

Management response from
Barry Hewelt, Director of Sales

Our resident gardener is Victoria, who works as hard with our flowers as she does behind the front desk as our guest service agent, taking your reservations, checking you in, and making your stay as comfortable as possible! But then, all of our folks are exceptional at what they do; in the current parlance of the day…”that’s just how we...

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5 of 5 stars
Columbia, SC
28 Jun 2009 | Trip type: Business, Solo travel

Great knowledgable staff that knew the area and had great recommendations for fun things to see and do....The complementary breakfasts and dinners were great. I did not have to worry and plan my meals. The pool was very relaxing. The room was like home..living room, full kitchen (with dishwasher). Thank You! more

Management response from
Barry Hewelt, Director of Sales

Thank you for the kind words! We’re really looking at all the details of your stay with us and believe that every bit of it matters. And each review of our performance tells us what we need to know to do an even better job, so thanks for taking the time to let us know how we’re doing, and come...

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4 of 5 stars
San Diego
24 Jun 2009 | Trip type: Business

I stayed at this hotel several times over the last few months while working on contract in Lansing. The staff is very friendly and helpful, the rooms are large and comfy, and the food served morning and evening kept me full and happy when I was too tired to venture out. When I wasn't too tired, Ukai Sushi and Hibachi... more

Management response from
Barry Hewelt, Director of Sales

Thank you for your kind words on our hotel and staff. We use your reviews in our morning huddles with all staff at the start of our workday to note what’s going well in the hotel and what may need correction. These short meetings are critical to making certain that we’re aware of any issues that need to be addressed...

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4 of 5 stars
somerset, nj
23 Jun 2009 | Trip type: Business

This is the contracted hotel for my company anytime travel involves Lansing. The staff work very hard at making you feel at home, and were ready to assist with any task that they were asked. I traveled with my dog, and they were as friendly and courteous to him as to any other guest. When announcing that I came with... more

Management response from
Barry Hewelt, Director of Sales

We appreciate having every member of your family stay with us when you’re traveling, and that includes those little furry guys who are always there, so anxiously awaiting our return at the end of a long and busy day. My little guy, Petey, a ten year old Pomeranian, appears on our web site, and loves traveling with us as well,...

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4 of 5 stars
Lansing
22 Jun 2009 | Trip type: Business, Solo travel

My job makes it necessary that I be away from home several days most weeks. I frequently choose this motel while I am away. The staff are extremely friendly and make my stay feel as close to home as is possible. They do their best to accommadate any special requests I may have both for business and personal needs. more

Management response from
Barry Hewelt, Director of Sales

Making you feel as though you’re as close to home as possible, even when you’re here in Lansing on business is our mission at the Lansing Residence Inn. We want you to come home each evening and simply relax, and perhaps have a cool drink out on our patio and watch the sun go down in the western sky. Or...

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5 of 5 stars
Michigan
18 Jun 2009 | Trip type: Business

I spent several days at the Residence Inn in Lansing, MI. For years when I visited Lansing I had been staying at a different hotel across the street from the Residence Inn, but on this occasion they were full, so my travel service booked me with the Residence Inn. I am very glad they did. The Residence Inn is much... more

Management response from
Barry Hewelt, Director of Sales

For once, I’m glad my worthy competitor across the street was full and we still had rooms to sell! It’s serendipitous occasions like this that have helped build our base of loyal repeat guest travelers to Lansing. And this also happens as a result of other hotels in the area undergoing renovations, and their otherwise loyal guests don’t wish to...

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5 of 5 stars
Ohio
18 Jun 2009 | Trip type: Business, Solo travel

I have stayed at this hotel the last couple times in Lansing. It's typical of Residence Inns but has a full cable TV line up and an indoor pool and hot tub. Which is good for the colder months. The place is clean, staff is friendly and was a good value. more

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Residence Inn Lansing West Also Known As

Address: 922 Delta Commerce Drive, Lansing, MI 48917