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Holiday Inn Hotel and Conference Center Detroit - Livonia

3.0 of 5
17123 Laurel Park Drive N, Livonia, MI 48152
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Holiday Inn Hotel and Conference Center Detroit - Livonia
Ranked #10 of 14 hotels in Livonia
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64 reviews from our community

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Date Rating
Dayton, Ohio
1 review
1 of 5 stars Reviewed 16 June 2013 NEW

The worst part about this hotel is the design of the building. The rooms are set up to surround an indoor pool that's in an indoor courtyard. This leads to the entire place smelling like chlorine and feeling damp -- including the hotel room. The room itself is lackluster. The bathroom fan is noisy, the carpet in some rooms is... More

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review
17 June 2013

Dear ohiotraveler7_13, Thank you for taking the time to write a review regarding your recent stay at our hotel and we greatly appreciate you taking the time to bring your concerns to our attention. I apologize for any inconvenience the room conditions may have caused you. It is our goal to consistently provide superior service and accommodations and your comments... More

Pittsburgh, Pennsylvania, United States
1 review
1 of 5 stars Reviewed 16 June 2013 NEW

Multiple items that were wrong with this hotel: 1. The entire hotel smells like chlorine because the pool is in the middle of the lobby. 2. Your room is damp and stuffy because the pool is in the middle of the lobby. 3. If you get a "pool side view", you are exposed to all of the 3 a.m. parties... More

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review
17 June 2013

Dear STeems, Thank you for taking the time to write a review regarding your recent stay at our hotel and we greatly appreciate you taking the time to bring your concerns to our attention. I apologize for any inconvenience the room conditions may have caused you. It is our goal to consistently provide superior service and accommodations and your comments... More

Naperville, Illinois
Top Contributor
82 reviews 82 reviews
61 hotel reviews
Reviews in 52 cities Reviews in 52 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 7 June 2013

Checked in late after a Hockey game in Detroit and had no problem at all. Clean, nice room, good beds and pillows. and easy check in. Basically it was only a stop on the way home from a trip, but it was a good place to get away from Detroit and head back home. Saw a nice looking swimming pool... More

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Gambrills, MD
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 20 May 2013

I went to Michigan this weekend for a fundraiser. Check in was easy. Room was nice, no sleep number bed. I awoke in a startled fashion at 1 am with the sound of a room card opening my room and the security latch holding it back. The lock was turned and the latch was half opened. If the security latch... More

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review
22 May 2013

Dear ghhelp 1, Thank you for sharing your feedback regarding your stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Please accept my sincere apology for the shortcomings you experienced during your stay and we regret our hotel did not live up to your... More

Rogers City, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

I stay at this hotel anytime I am in the area. It is a good place to stay! It has a good location next to the mall with plenty of restaurants around. Service was well above average. There isn't a lot bad that I can say really. The only drawback that I have ever had is that on the weekends... More

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Columbus, Ohio
1 review
5 of 5 stars Reviewed 26 April 2013

What more can you ask for when you arrive in a unfamiliar location and enjoy great service, hospitality, cleanness, food and drinks. I recently visited this hotel for a wedding and the service was exceptional, their food menu was surprisingly good and the best part was their breakfast buffet was excellent. Everyone treated me with respect and I had no... More

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Carthage, Missouri
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 26 April 2013

Stayed here for one night on our way to visit family. Hotel is in a good location right next to a great little shopping mall and lots of dining options nearby. It is an old Holidome so the smell of clorine hits you right away. Rooms are ok looks they have been updated rether recently. Sleepnumber beds are awful ours... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review
19 May 2013

Dear hothead40, Thank you for sharing your feedback regarding your stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Please accept my sincere apology for the shortcomings you experienced during your stay and we regret our hotel did not live up to your expectations... More

Saint Louis, Missouri
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 25 April 2013

Though the hotel has been updated, it's evident that it has old bones. It's a holidome design with the pool in the middle courtyard. The pool doesn't have lifeguards, but is strictly overseen by 2 teenage boys that take their job way too seriously. The shower heads are set at about 5'10" with a 6' shower ceiling. It's a good... More

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review
26 April 2013

Dear DianeSTL, Thank you for taking the time to write a review regarding your recent stay at our hotel. I apologize your stay was anything less than satisfactory. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate the feedback we receive and welcome any opportunity to improve. Thank... More

1 review
1 of 5 stars Reviewed 24 April 2013 via mobile

Not clean. Worst hotel Experience in 20 years. It smelled like a wet dog, and it was so humid in the room. The ceiling tiles in the shower are crumbling, The Carpet is completely stained everywhere in the hotel, The front desk clerk could not explain where my room was when I arrived. At 8:30 in the morning the housekeeper... More

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review
26 April 2013

Dear Marksmeats, Thank you for taking the time to write a review regarding your recent stay at our hotel and we greatly appreciate you taking the time to bring your concerns to our attention. I apologize for any inconvenience the room conditions may have caused you. It is our goal to consistently provide superior service and accommodations and your comments... More

Sterling, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 23 April 2013

We booked 2 rooms for 2 nights via Priceline - this was rated a 3 star, and by far is NOT! It has an indoor pool, which makes the inside moist... meaning moldy musty smelling rooms. Our room was so damp even the towels and bedding felt damp. Well with mold allergies - I got VERY sick. The carpet in... More

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See 4 more reviews by Renee S for Livonia
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review
24 April 2013

Dear Renee S, Thank you for taking the time to write a review regarding your recent stay at our hotel and we greatly appreciate you taking the time to bring your concerns to our attention. I apologize for any inconvenience the room conditions may have caused you. It is our goal to consistently provide superior service and accommodations and your... More

 
 
 
 
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Additional Information about Holiday Inn Hotel and Conference Center Detroit - Livonia

Also Known As:
Radisson Hotel Detroit Livonia
Radisson Livonia
Livonia Radisson
Address: 17123 Laurel Park Drive N, Livonia, MI 48152
Phone Number:
Region: United States > Michigan > Livonia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 hotels in Livonia
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
We are a newly renovated, full service, hotel with two food outlets and two bars. Located next door to the Laurel Park Mall. Complimentary parking, local transportation and high speed wireless internet access. Indoor heated pool, hot tub, exercise facility, pool tables and game room. We have over 15,000 sq. ft of meeting space. Numerous restaurants with in walking distance(Red Robin, Jimmy Johns, Buffalo Wild Wings, California Pizza Kitchen, Pancheros, Applebees,etc). Check out how great the hotel looks. ... more   less 
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Holiday Inn Hotel and Conference Center Detroit - Livonia
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