My sister and I were VERY impressed with this hotel. The staff was extremely friendly and caring. We have absolutely nothing to complain about. It's an outstandingly clean hotel and the cookies were scrumptious. What a nice experience. more

My family stayed at this location during the Labor Day weekend. It is a nice hotel. It is comparable to other Fairfield Inn locations. The lobby is inviting. The rooms are clean and well kept. Finally, the staff was great. Each person we encountered was friendly and offered to make our stay better. more

The Fairfield is the newest (I believe) hotel in the Muskegon area. It's located conveniently off of US-31, near the I-96 interchange. It's close by to lots of restaurants and the Lakes Mall. The Fairfield's staff was incredibly helpful and friendly. I purchased the room for another guest and wanted to make sure everything would be to their liking, so... more

Room Location: Third floor south side Odors: Unpleasant, but tolerable unidentifiable musty scents. Noise: Only sound we heard was A/C unit fan. Cleanliness: Clean. No issues. Staff: Very courteous. We would want to meet them again. Breakfast quantity/quality, when included in room rate: Average more

Hotel is very clean, beds were comfortable & location was good. I would stay there again if going to Michigan Adventure as the place is not very far from the amusement park & it's close to lot's of shopping & restaurants. Pool was a little bit small but then again the hotel isn't that huge. Would recommend it! more

Completely enjoyed my stay at Farifield Norton shores. It was the perfect location to experience Michigan Adventure, Imagination Station, beautiful beaches and the Grand Haven Waterfront. Staff was super friendly, they seemed to actually enjoy their jobs and were so welcoming and willing to help. The lobby was beautifully appointed and the complimentary breakfast was way more than would be... more

Everyone from breakfast to the G.M. was wonderful at this hotel. One of the best Fairfields I have ever stayed at. Rooms were clean and well decorated. lobby was beautiful and staf were wonderful and friendly! more

We stayed at the Fairfield Inn for five nights between Christmas and New Year's during a family visit (this was our second stay, and the first time we've stayed here in the winter). It was just as we remembered it: clean, comfortable, with a friendly staff, even in the face of what for us was a crisis! We arrived late... more

My family and I stayed here on our trip to Michigan's Adventure and Lake Michigan. The hotel staff (Terry and Jennifer) were extremely helpful and friendly. They even remembered who we were the next day and asked how our trip to the beach was. We asked for a good place to eat in Grand Haven and they recommened Kirby Grill.... more