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Doubletree Hotel Detroit/Novi


Hotel class 3.0 of 5
42100 Crescent Blvd, Novi, MI 48375
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Reviews you can trust

76% Recommend
3.5 of 5 stars 22 reviews
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By trip type
All (22)
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4 of 5 stars
Atlanta, GA
14 Sep 2009 | Trip type: Couples

We stayed here for a few days in mid August. Check in was a little slow due to a large family reunion that day. Also a pretty noisy night on Saturday (same group I guess), but not a hotel staff shortcoming. Everything else was generally up to DoubleTree standards. We were also able to get free internet access on our... more

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4 of 5 stars
Peoria, Illinois
10 Sep 2009 | Trip type: Family

My family and I stayed 1 night at the Doubletree Hotel Detroit/Novi in Sep 2009. The warm chocolate chip cookies we received upon arrival were a welcome gift after a long day's drive. The room we were assigned was impeccably clean, inviting and spacious. The hotel staff was very friendly and helpful. The buffet breakfast was sumptuous and the staff... more

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4 of 5 stars
Oakville
1 Sep 2009 | Trip type: Family

The hotel is nicely finished. Excellent bed, bedding and towels. Neutrogena products. Cleaning staff does a great job. Room was spotless. No noise issues from other rooms or highway. Most staff were very friendly. Bit of a bump checking in - was told that we would have to wait for a crib. Front desk staff told us that we should... more

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1 of 5 stars
detroit
9 Jun 2009

I stayed at the doubletree in novi in June 09. Not a good experience at all. When housekeeping came to the door I answered it and said we wern't ready to leave the room and could they return later and the comment was "you should have put the do not disturb sign out" The room was dusty, dirty, room service... more

Management response from
Mike Haddad, Management

gizmo231, On behalf of the Doubletree Hotel Detroit/Novi team, thank you for taking the time to provide feedback regarding your recent stay. We do take all comments seriously and appreciate any feedback we receive. All guest rooms are equipped with drapes, window shears and blackout curtains to ensure privacy. These are not typical service results from our team; however we...

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2 of 5 stars
Tri-City Michigan
8 Jun 2009

My sister and I stayed here in Jan. 2009 and had a great experience. We stayed here again on June 4-7 and we were very disappointed. The staff was not as friendly or helpful (except Amber, she was great), it felt like the morale was down greatly from January. The room service menu was NOT up to date and had... more

Management response from
Mike Haddad, Management

Spatime1952, Thank you for taking the time to provide feedback regarding your recent stay at the Doubletree Hotel Detroit/Novi. We take all comments seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for the comments because we are always looking for ways to improve our service. Sincerely, The Doubletree Hotel Detroit/Novi

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3 of 5 stars
Springdale, Arkansas
29 Mar 2009 | Trip type: Couples

Got this hotel in Novi for a $45 bid on priceline...was definitely worth it at that price. You could tell this was an older hotel - it used to be a Wyndham and is laid out similar to other Wyndhams I've been to before. Nonetheless, this hotel had very nice beds, similar to other Doubletree hotels, and the room was... more

Management response from
Mike Haddad, Management

Dear fjnovak1, Thank you for taking the time to provide feedback regarding your recent stay at the Doubletree Hotel Detroit/Novi. We do take all comments seriously and appreciate any feedback we receive. Cleanliness has been and will continue to be a focal point of our operations. We hope to see you during any future trips to the Detroit Metro area....

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2 of 5 stars
San Francisco, California
24 Jan 2009 | Trip type: Business

What a depressing hotel! I have to stay here every year for work. Dated rooms that are very dark! Also the hotel is only two levels (so you have to lug your luggage up stairs) and you are likely to be on the ground level ... which means people outside in the parking lot can look in your window! Hotel... more

Management response from
Mike Haddad, Manager

Dear moviechic8, Our Team has reviewed your comments regarding your stay with us at the Doubletree Hotel Detroit/Novi. We do take all comments seriously and appreciate all of the feedback we receive. Our team prides itself on service and hope that all attempts were made to offer luggage assistance to your room. All guest rooms are equipped with drapes, window...

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4 of 5 stars
Grand Rapids
13 Sep 2008 | Trip type: Couples

Front desk staff was nice and accomodating. Gave us an upgrade without asking. Very friendly staff elsewhere in the hotel too. Room was clean and bed was very comfortable. Loved the cookie! more

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4 of 5 stars
Canton, Oh
28 Jun 2008 | Trip type: Couples

My wife and I stayed here for one night, and overall it was a very pleasant stay. The warm cookies that they gave us upon arrival were very good, and the hotel lobby and restaurant were extremely nice. The room itself that we stayed in had a very comfortable bed, gorgeous TV, and the bathroom was immaculate. We did have... more

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4 of 5 stars
Bristol, Indiana
2 Jun 2008 | Trip type: Family

We (two young adults and our 11 year old son) stayed at the Doubletree Novi on May 31 and June 1. We were VERY impressed. We paid only $71/night. We had two extremely comfortable queen beds, a patio door which led to the courtyard, a computer desk, flat panel TV and great customer service. We were greeted with warm chocolate... more

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Doubletree Hotel Detroit/Novi Also Known As

  • Doubletree Hotel Detroit Novi
  • Doubletree Novi
  • Novi Doubletree
Address: 42100 Crescent Blvd, Novi, MI 48375
Novi hotels Doubletree Hotel Detroit/Novi
3.5/5.0
22