We stayed here the 1st time this year. Usually we stay in Ludington. What a great idea to come here. The place is new and fresh and very clean!!! The staff was so accommodating, they got us anything we needed. I also saw a rude guest giving the Front Desk lady a hard time and she never lost her smile... more

My husband and I stayed here for a short mini trip. Pentwater had some old sentimental family memories for me so we decided to visit. The hotel is "out of town" so to speak. If you want something right in town... stay at one of the inns in downtown. You will pay double the price too. We found that the... more

We just celebrated my son's birthday party here over the weekend. First, I should mention that I had been calling the hotel for 2 weeks in a row leaving messages to inquire about hosting the party there and no one would ever return my calls, so apparently they don't care about generating business. Secondly, they lost my reservation completely and... more

My family of 2 adults and 4 children just returned yesterday from a 3 night stay at the Trace Inn and Suites. Overall the experience was good. There were both good and bad. First, I would like to start with the good . We had rented a king jacuuzi room because that was the only room available at the time... more

Rooms are spacious, well kept and even on a weekend when my family was there, the place was quiet. Can't complain about the room at all. Breakfast was adequate...no bread other than bagels but, they did have a waffle maker. My only complaint is that this place is sometimes listed as 0.0 miles from Pentwater. It is NOT. It is... more

I travel alot for work, and can confidently say that this hotel is pretty average for one built within the last 5 to 10 years: newer furniture, full cable options, nice pool. I'm writing this during my stay, so can't really contest any of the previous reviews that state that the breakfast is underwhelming, I'll have to report on that... more

Me, my husband and 2 kids stayed here for the Pentwater Oktoberfest weekend and it was great. The staff was extremely helpful (especially Jennifer), the breakfast was great and the pool and exercise area were great as well. They had fresh coffee in the lobby 24 hrs a day. They even have real live tortoises and koi ponds in the... more

Our family has stayed at the Best Western in Pentwater at least five times. The kids really love the swimming pool and the manager was so kind as to offer the kids pool toys to play with. We really enjoy our stays although we have been to the hotel in bad weather and the internet was out, but they assured... more

Very nice new hotel. Had a two room suite with mini kitchen. Nice for our family of 4. Staff very kind. Breakfast okay. Hope to stay again. more