Although we were planning to visit South Haven (Thirty minutes to the north) where I grew up, we decided to stay at this hotel for several reasons. The location of this hotel stood out more than any hotels I looked at booking. We were coming from Chicago and this eliminated some driving time for us, a definite plus when a... more

While the amenities and rooms were pleasant, unfortunately, the hotel hit me with $1000 charge for - they claimed - unused rooms in my block (for a family reunion). In fact, I had tried to cancel said rooms the week before our stay but neither the 1-800 HI customer service person NOR the front desk person at the hotel could... more

You absolutely know what you will get with a HI Express, from the room to the free breakfast. That is why I chose this hotel. It was conveniently located on the highway into St. Joseph, and out of the way from all the crazy business. Some rooms have a balcony that looks out at the lake, others have a side... more

spent two nights and didn't feel it was over priced , the rooms are very clean , staff is very nice . will return. more

Nice lodging but I think they have gotten confused. A 500 ft view of Lake Michigan does not constituted a beach resort. Other then the price it isn't bad. more

From the time I called this hotel from Cincy until AFTER we returned to Cincy, I have only good things to say about this place! The staff was excellent (especially front desk). Very detailed (and accurate) about the hotel/room when I called and made reservations. The staff members were all quite friendly and helpful. Also, my wife left her cell... more

My wife and I took a long weekend with our 2 year old son. I contacted the hotel directly to compare rates with online services and also you get more information this way (is the hotel at capacity those nights, is it full of cheerleaders or harley rider groups, etc). We got the kids suite which has a bedroom attached... more

We were very happy with all aspects of this hotel. We were able to obtain early check-in upon our arrival. We immediately went out and got out belongings and headed up to the room. The suite was huge! For 160.00 we got two queen beds, a sofa bed and a separate little kids' room with bunk beds and a t.v.... more

We decided to stay at this hotel over Memorial Day weekend due to it proximity to Lake Michigan, its right across the street. I booked a standard water view room on Priceline.com. When we arrived I checked in and we went to our large and very clean room. It was a suite, we had been upgraded and they never told... more