Just went to Kewadin for an overnight with friends and had a very nice room. Comfortable beds and nice size room. My only issue is I left a Packers glass in the room and called the next day to find out about how to get it back and was told someone would call me the next day. Never called. Called... More

We stayed here with my son's hockey team. We stayed in a suite that was very spacious and clean. Our room also included a microwave and mini fridge which was very convenient. The chair and ottoman in the living room area were very worn and the fabric was ripped. Even though it was January, it was so hot in the... More

We stayed for New Years Eve. The place was packed, and there is supposedly a 3 year wait to get a room here on NYE. Luckily my aunt was on the wait list, so we were able to get a room. Because smoking is allowed in the casino, our clothes were terribly smoky after hanging arounf the casino area for... More

It looks a little hodge-podge from the outside, but inside is nice. It's a full service casino / hotel with all you expect. There is a variety of resuturants and a buffet. There is a smallish indoor pool. The rooms were clean an modern. More

i cant say that the place was dirty or anything like that but we had are problems. I'm not sure if it was pipes or the damper in the wall heater but it was clanging all night . the idea of charging $25 dollars for the buffet was crazy, there were more people eating in the deli because of the... More

I thought it strange that people, went oh when I said that I was going to Sault Ste. Marie and staying at the casino, hotel. I didn't go there with great expectations, but I did have an expectation. Arriving on the property . I actually had to go inside and get the valet to get my bags. He was seated... More

We reserved a room for Friday night, and the decided to stay another night. We called to see if Saturday night was available, and booked for Saturday night. We never received confirmation for Saturday by the time our trip was planned and called to check on it. Sure enough, they had screwed up, and we didn't have a room for... More

Worst customer service experience ever in a hotel. Front desk was rude and inefficient upon arrival. Not going to bore you with all the details, but a few examples; restaurant closes at 10, arrived at 20 minutes to ten, the host announces (without even being asked) my watch says 5 minutes to so we are closed. Called down to get... More

I had read a few of the reviews on here and was hesitant in booking but we did and i am glad we did. The hotel is very clean, and it does not smell like some people said.. There are rooms here for smokers which is great because no where else in the state of michigan can you smoke in... More