I really wanted to like this hotel. Loved the front girl checking us in and her recommendation for pizza. Breakfast was terrific. My problem was with the smell of the room..smelled strongly of carpet freshener that usually is sprinkled and vacuumed. The shower was also not very clean and the curtain was horrid...didn't cover the full shower and water kept... more

This hotel is by far the finest hotel in South Haven. The Friendliest and most helpful staff I have ever experienced. One of the Housekeepers helped me find a local restaurant. The Best Breakfast around. I have stayed at all the other Hotels here and this one was by far the best deal. more

Very clean, newer facility. It is not a corporate holiday inn. They have this neat idea, where they do not use bedspreads. They have soft comforters and soft and firm pillows. It was nice not to have to drag the crappy bed spread off the bed. They also give you an extra soft fleece blanket on the bed. The breakfast... more

My wife booked this hotel after checking their website and prices. After checking in, though, we were very disappointed to find the hotel does not have a hot tub as stated on their website. The staff looked perplexed when questioned about the discrepancy, but didn't have web access to check it out. They did, however, refund our money with no... more

My family and I stayed here for several nights in August 2006. The staff were very friendly and the room was clean. However, unlike many other Holiday Inn Express, this hotel does not offer cookies in the evening nor does it have a business center with Internet access, though it does have wireless service if you bring your own laptop.... more

We reserved a "mini suite" and were surprised at the spaciousness and cleanliness, as we tend to be fussy travellers. All the staff we had contact with were pleasant and helpful. The easy access to both the freeway and the town/beach were a plus. We would definately stay here again. more

I've stayed here many times and it is often the best deal in town for a clean, comfortable room and a decent free breakfast. The staff is usually friendly & helpful (although i have encountered a couple of crabs) and the small pool can be fun....no hot tub though....and as a priority club member i've been surprised by a free... more

Wir haben das Hotel als Zwischenstop zwischen Chicago und den "Sleeping Bear Dunes" genutzt und waren begeistert. Der Preis war... more

Wir haben in dem Hotel nur eine Nacht verbracht, aber die war wirklich super erholsam, denn die Zimmer, das Service... more