asked for clean towels with room service got none! no room service at all, no clean towels, no toilet paper, no emptying of trash cans. When I asked for more towels they were gotten out of uncleaned rooms. I will never stay here again. more

nothing to complain just do yourself a favour and book directlywith them. All this talk about priceline and Co. is humbug they're all more expensive. more

My stay at Comfort Suites was very good. The room was nice and was big enough to be accessible for my wheelchair bound mother, and had a nice big bathroom with high ceilings. The breakfast they had for us in the morning was awesome, especailly the waffle-maker on site and the yummy sausages. My sister and I wanted to swim... more

We checked in around 5 pm on a Friday afternoon. There was only one person working the desk and the manager was not on the premises. It took us almost 30 minutes to get checked-in, so it was not a good start. The room was actually fairly nice. While the room was very spacious, they didn't do a great job... more

Obviously I am now quite the fan of this great western Michigan town. My wife and I and our two daughters (10 & 7) just returned from a stay in South Haven and this Comfort Suites. For those who haven't been there, do yourself and your children the favor of a few day stay in South Haven this summer! Ok,... more

For a new hotel...they sure need some improvements!! We booked a king suite w/hot tub for May 3-5th. For $135 a night, I was disappointed with this hotel! I am an Elite Gold Choice Hotel member, and this was not one of the better hotels I've stayed at. We stayed in room 224. The room was fine - the furnishings... more

Recently spent a Saturday night, during a very busy fall weekend. The whole town was packed and we supposedly got the last reservation at this hotel. The staff was robotic, not very friendly or helpful, seemed very disinterested in any of the guests. Our room was spacious, and the bathroom was great. Good amenities, and all new "everything." Very clean.... more

For the past few weeks, I have been trying to get a group reservation at the Comfort Suites in South Haven for the guests of my June wedding. I e-mailed them in January, with no response. I called twice, the second time being Friday, February 16th. I was told that the rate for those nights would be $152.96, and that... more

I Recently stayed at the Comfort Suites. The staff is very friendly and informative. The problem appears to be managment. The manager only purchases 5 copies of the USA Today for registered Guests. These disappeared with a construction crew every morning at 5 AM. This is a brand new inn but poor maintenance is already an issue. In the room... more