The hotel is nice with all of the amenities you would expect in an Embassy Suites. The staff was courteous and helpful. The suites are very spacious and include enough space to suit at least a family of four. The complimentary hot breakfast buffet has many selections and is kept well stocked. Now for the downsides: 1) I scheduled a... more

Great Hotel. Stayed there with a loved one. Bed are extremely comfortable. Staff was friendly and courtous. Restaurant Food was very good. Would highly recommend and would come back! more

This is about my stay in room 729 the night of September 3, 2009. It is all about bed bugs. About 1 a.m. just before going to bed, I found a bed bug crawling on the pillow. I wasn't sure what it was at first so I grabbed a tissue and picked it up to examine it. I tried to... more

We stayed at the Embassy Suites/Southfield, MI week of 8/14/09 for a family reunion we booked several rooms and to my surprise I found bed bugs in my room 712. Unfortunately my son had been bitten several times. I was tranferred to another room for the evening until management came in the following morning. I spoke to the General Manager... more

Stayed on a weekend, 2 family reunions plus a large conference resulted in kids being heard late into the night. This is an atrium style hotel so sound really carries into each room. One child who was sleeping on sleeper sofa facing the atrium had to move back into the main bedroom because of the noise. The pool was overrun... more

We stayed here August 7-9 for a family reunion. It wasn't that great of an experience. Pros: The common areas were clean and stylish. Front desk and breakfast staff were nice. Cons: The room was showing quite a bit of wear and tear. The carpet had several stains, including a pretty sizeable one in front of the door, and there... more

A reservation specialist quoted me a good price, but when I went to book it, the price of the room somehow increased $20/night! Nobody I spoke to could resolve this, nor offer me the original price, and claimed that they had no control (whatever!). They lost my business! more

I do not understand how anyone could give this hotel a bad review! My stay at the Embassy was the best hotel experience I have ever had! I won't disagree that the TV quality could be better but I did ask the staff about it and was informed that would be changing before the end of the year when the... more

I spend a lot of time traveling for work and have stayed at many hotels. This Embassy Suites has become a favorite. As soon as I walked in the door I was greeted with a smile and a quick friendly check-in at the frontdesk, from an employee by the name of Denice, who directed me to my room which was... more