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BEST WESTERN PLUS Sterling Inn

3.0 of 5
34911 Van Dyke Avenue, Sterling Heights, MI 48312
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149 reviews from our community

    Trip type
Traveller rating
    54
    38
    26
    16
    15
Date Rating
Hagerstown, Maryland
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 12 May 2013 NEW via mobile

I stayed in this hotel for four night on business. The room I had was clean and got the job done. I'm glad I didn't base my opinion on first impressions however because the lobby seemed somewhat odd to me. The thing that struck me as strange was the fact that there was virtually no furniture and the centerpiece, a... More

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Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review
15 May 2013

Thank you for taking the time to write a review regarding your recent stay at our hotel and we greatly appreciate you taking the time to bring your concerns to our attention. The large fountain you saw upon arrival was actually under construction. Next time in town give us a chance we would love to show you more of what... More

1 review
2 of 5 stars Reviewed 27 April 2013 via mobile

Got an extra room for my cousins swimming pool party for more wristbands for her guests. As I was sitting in my room, I looked up and saw a BIG GIANT [--] centipede run across the room and underneath the heating and cooling system and we couldn't get it. Had to call front desk to send maintenance to get it... More

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Warren, Michigan
1 review
5 of 5 stars Reviewed 18 April 2013

We had our daughter's wedding here and it was fantastic! Great service, food, amenities, superb staff, value for money, and having the hotel with water park on site was an added bonus. Had many guests, even those living locally, spend the night. No worries, they took care of everyone and everything. Highly recommend! Bride & groom even had a free... More

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Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review
21 April 2013

I'm happy to see that you enjoyed your time with us and that you had a great time at the Wedding reception. Our entire staff strives to deliver each guest a great experience and it's always great to hear that our efforts are appreciated. Congratulations from the staff at the Best Western Plus Sterling Inn! More

Clarkson, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 April 2013

We stayed overnight on April 12th to take the kids to the waterpark and had a really good time. The room was clean. Water park was good. We ate in the Loon River Cafe and the food was outstanding. If you are looking for a hotel that has a good waterpark and outstanding food for a reasonable price I would... More

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Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review
21 April 2013

Thank you for taking the time to write a review. It was gratifying to see that our efforts are appreciated and I hope you can return again in the near future. Thanks! More

1 review
5 of 5 stars Reviewed 16 April 2013 via mobile

Great value for the money! Excellent staff! Great location ! Clean rooms, helpful staff! I have stayed here on several occasions, and have enjoyed each stay! I have eaten several times at the Loon restaurant, and the food has always been good! I highly recommend this establishment, if you are visiting this area!

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Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review
21 April 2013

Thank you so much for sharing your experience. Our entire team is focused on guest services and it's great to hear that our efforts are appreciated. Thanks! More

1 review
5 of 5 stars Reviewed 15 April 2013 via mobile

I stayed here so I could take my son to the waterpark. He loved it! I also liked the rooms and the restaurant. The rooms had big tvs and the restaurant food tasted great. The service from the front desk staff all the way to the restaurant servers was wonderful. If your looking for a place to bring the kids... More

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Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review
21 April 2013

Thank you for taking the time to share your experience with us! We take pride in our cleanliness, the staff, service and most of all experience and this is what makes this hotel worth a return visit. Our goal is to ensure every guest leaves with the intent on returning! We look forward to having you as our guest again... More

Dearborn, Michigan, Usa
1 review
2 of 5 stars Reviewed 12 April 2013

Room not ready at check in time - room was less than clean - jacuzzi didn't work in room. Told would deliver food from snack bar to room, never came, went back to get it and it wasn't right. Not the best!

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Review collected in partnership with Best Western

Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review
21 April 2013

Hi LoriS781 I am very sorry for the inconvenience that occurred during your stay. I will assure you that our staff will go over the problems that occurred and make sure every room is available at the time of check in. Thanks Dan Duffy More

Northville, Michigan, Usa
1 review
1 of 5 stars Reviewed 9 April 2013

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Review collected in partnership with Best Western

Dan D, Front Office Manager at BEST WESTERN PLUS Sterling Inn, responded to this review
11 April 2013

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 7 April 2013

We decided to do an overnight vacation to the hotel and waterpark. Check-in was extremely crowded given we showed up right around the check-in time of 3PM. However, even with the mass of people, the process for us was smooth. We had booked online with the “Splashcation” package which also included free pizza and pop and breakfast and $10 of... More

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Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review
11 April 2013

Thank you for taking the time to share your experience with us! Our staff, service and most of all experience is what makes this hotel worth a return visit. Our goal is to ensure every guest leaves with the intent on returning! We look forward to having you as our guest again soon! Dan Duffy More

Rochester Hills, Michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 April 2013

Like many others, over spring break, i decided i didnt need to spend $300+ for one night (e.g. Kalihari, Great Wolf Lodge) for my 6- and 9-year olds to have a good time. This was true. It was fine. It could have been great. But it wasn't. The Good: The price. You cant beat $150 night anywhere. Basic room, no... More

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Dan D, Front Office Manager at BEST WESTERN PLUS Sterling Inn, responded to this review
11 April 2013

I'm truly sorry that you weren't satisfied with your stay and would appreciate the opportunity to speak with you about the issues you encountered. Fadi Hasani Guest Service Manager 586-979-1400 More

TownePlace Suites Detroit Sterling Heights
Great value on a similar hotel
Sterling Heights, MI
4 of 5 stars 34 Reviews
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Additional Information about BEST WESTERN PLUS Sterling Inn

Also Known As:
Best Western Plus Sterling Hotel Sterling Heights
Best Western Plus Sterling Hotel
Best Western Sterling Hotel
Best Western Sterling Heights
Sterling Heights Best Western
Best Western Sterling Inn Heights
Best Western Sterling Inn
BEST WESTERN PLUS Sterling Inn Sterling Heights, Michigan
Address: 34911 Van Dyke Avenue, Sterling Heights, MI 48312
Phone Number:
Region: United States > Michigan > Sterling Heights
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Sterling Heights
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in Sterling Heights Michigan, just 1 mile from Warren and 15 minutes from downtown Detroit, the BEST WESTERN PLUS Sterling Inn is a full-service hotel committed to providing the best in customer service and amenities at an affordable rate. Guests staying at this Sterling Heights area hotel will appreciate being close to a variety of key corporate facilities including BAE, TACOM, TARDEC, GM TECH CENTER, Chrysler, as well as Detroit attractions including the Detroit Institute of the Arts, the Joe Louis Arena and the Oakland Mall.The BEST WESTERN PLUS Sterling Inn offers a wide variety of amenities to ensure a comfortable stay including a 24-hour fitness center, full business services, meeting and conference facilities accommodating up to 2000 people and a grand ballroom. Guests will also enjoy the heated indoor deluxe water park featuring a 5,000 square foot swimming pool, three-story water slide, Lazy River, Bubble Seats and more! The hotel offers well-appointed guest rooms and suites, each fully-equipped with 42-inch flat screen televisions with cable satellite and HBO® and wireless high-speed Internet access. ... more   less 
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BEST WESTERN PLUS Sterling Inn
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