We have stayed here many times over the past few months and it's been great. The staff is very friendly and helpful. They went out of their way to bake some extra cookies for snacks. On a busy weekend they helped us with accommodations and gave us a personal call. The hotel has a great complimentary breakfast too. We have... More

Unfortunately, not worth the money...we were kept up most of the night by a barking dog; the bed was hard as a rock; the room wasn't as clean as you would expect. We were going to stay for three nights but checked out after one.

These reviews in how cruddy poor this place is are right on. I normally read reviews before staying somewhere, but I took advice from my parents who have stayed here before. If course, in hindsight, they don't do much else other than sleep and leave. First off: no elevator. You will haul luggage and belongings upstairs if you are on... More

I was greeted by two friendly staff members! My room was clean. Staff was eager to tell me where the best local eateries were. The hot tub was large, but want very warm. The swimming pool was cloudy. I did not use the pool. I don't know if they had an elevator, I used the stairs to get to my... More

Stayed here for a busness trip to the area. In General it was clean. Needs some fiine tuning is all. Id stay Again. Close to town and jsut across the road from Tawas Bay. I recomened a walk at 6:30 in the morning you see the duck and the sun rise.

The room was clean and the shower was nice. Beyond that, I can't say much positive about this hotel. The first hour I was in my room, the phone rang three times. No one would be calling me on that hotel phone, and no one was there when I answered it. The message light kept flashing, so I called the... More

My family and I stayed at the Bay Inn this past weekend,Aug. 23 – Aug 26. This was by far the worst hotel stay we have had. I had stayed at this location many times before and never experienced the horrible conditions that we did this past weekend. My family is originally from Tawas and when mygrandparents lived up there... More

We drove four hours to get there only to find out that this hotel was overbooked and gave our rooms away. We had our confirmation number and they didnt care what so ever. They did absolutely nothing to remedy the situation. We had two small children with us and had to make the four hour trip back home. I have... More

Everything was the best. We are pretty budget minded and are used to compromising comfort for cost. Well, the cost was reasonable, and the experience was amazing! The staff was super friendly and very helpful. The room was very clean, spacious, and the mattress amazingly comfortable. Breakfast was delicious and coffee great.