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Cherry Tree Inn & Suites


Hotel class 2.5 of 5
2345 N US-31 N, Traverse City, MI 49686
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Reviews you can trust

87% Recommend
4.5 of 5 stars 123 reviews
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By trip type
All (123)
[ Date ] [ Rating ]
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5 of 5 stars
tmk711
15 Dec 2009 | Trip type: Couples New

My husband and I stayed at this hotel for our Honeymoon, since we are not from the area we were unsure of local attractions. The front desk employee's were very helpful to show us where shops and restaurants were located. We had a great stay, anytime we needed anything it was taken care of. Breakfast was wonderful each morning, everyone... more

Management response from
Jonathan Pack, General Manager

Hello! Thank you for your review of our hotel. We greatly appreciate the time you took to let us know how we're doing. It's also pleasing to know that your stay was wonderful - especially for your Honeymoon. We wish you the very best this holiday season - especially for your first one as a married couple! Congratulations and Merry...

Great Place
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5 of 5 stars
frankenmuth, mi
12 Dec 2009 | Trip type: Friends getaway

We were extremely impressed by the staff, cleanliness and location of the Cherry Tree. The breakfast in the morning was very nice and served in a delightful sun room. I would recommend this hotel to anyone traveling in the area. Rooms look out over water and have little balconies where you can sit in the evenings, because of course in... more

Management response from
Jonathan Pack, General Manager

Hello! Thank you for posting a review of your stay at our hotel. I'm so glad to hear that not only did our staff impress you, but also our cleanliness and location. It's nice that you found it perfect for the "older crew," but we're actually a family and business hotel as well. We get everyone from large families to...

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5 of 5 stars
ann arbor
29 Nov 2009 | Trip type: Family

Staff was very helpful and professional. Rooms were clean, and there were great rates during the fall. more

Management response from
Jonathan Pack, General Manager

Thank you for your review. We're glad you enjoyed our cleanliness and staff. I hope you have a happy holiday season! Best, Jonathan P.

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4 of 5 stars
Michigan
20 Nov 2009 | Trip type: Couples

We booked our room through Expedia for a better rate than on the hotels site. At check in I requested the remodeled suite and they gave it to me with no problems. All of the receptionists we met were very nice and knowledgeable. The suite we had was very accommodating and modern. It had a Jacuzzi, fireplace, and a good... more

Management response from
Jonathan Pack, General Manager

Thank you for your review and letting us know what we do well and what we can improve on. I'm glad that you found our Front Desk team helpful and friendly. I am sorry that the pool was cool to you. It is a heated pool, and we keep it at 82 degrees year round. Maybe during routine maintenance we...

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5 of 5 stars
Detroit, MI
13 Nov 2009 | Trip type: Couples

We had a wonderful time! The staff went above and beyond to ensure we enjoyed ourselves and had everything we needed. Jessica at the front desk was especially helpful. We even stayed an extra night because we didn't want to leave! Great location and great staff - would highly recommend to anyone. more

Management response from
Jonathan Pack, General Manager

Hello! Thank you for your review of our hotel, and I'm so glad that you enjoyed our staff, especially Jessica. It's always nice to see guests enjoy and extend their stays because of our staff and service. That's something we strive to improve on each day. Thank you, again. Have a wonderful December. Best, Jonathan P.

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4 of 5 stars
MI
5 Nov 2009 | Trip type: Couples
1
person found this review helpful

Very nice place, well worth the money. We drove thru TC on a color tour weekend. Had always wanted to stay here. Got a nice rate on a 2+room suite on the second floor. Probably one of the nicest rooms we have ever stayed in. One bad situation ruined our stay. After breakfast on the day we checked out (after... more

Management response from
Jonathan Pack, General Manager

Thank you for your review. I'm so glad that you enjoyed the room and I hope you found some good colors. I am not happy that another guest caused such a wonderful stay to turn into a such an awful one in a short time. That's not fair to you. I really am sorry that guest was foul and rude...

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4 of 5 stars
Lake Station, Indiana
30 Oct 2009 | Trip type: Couples
1
person found this review helpful

We booked Cherry Tree Inn after reading the many postive reviews on Trip Advisor. For the most part, we very much enjoyed our stay but there were a few little negatives. The room was nice and we enjoyed our corner room with the extra windows but the room definitely needed updating. Housekeeping was ok, but the little things that make... more

Management response from
Jonathan Pack, General Manager

Hello! Thank you for taking the time to write a review of our property. Although you enjoyed your stay, the issues you experienced will be fixed and corrected. We have just gone under new management and we will be working to improve everything the Cherry Tree has to offer. Regarding housekeeping, we are working to change the way we inspect...

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5 of 5 stars
Royal Oak, MI
27 Oct 2009 | Trip type: Couples

Me and my wife recently stayed here this past weekend for a 1 year anniversary weekend and were pleasantly surprised. For the price, I do not know how you could go wrong. We had a great view of the Bay, it felt like we were at a much more expensive place. Staff was very courteous and helped when we needed... more

Management response from
Jonathan Pack, General Manager

Hello! Thank you so much for your kind review. I'm so glad you enjoyed our property, the view, and our staff. We really do appreciate the time you took to let us know, and I hope you have a wonderful end to your year. Best, Jonathan P.

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5 of 5 stars
Michigan
2 Oct 2009 | Trip type: Business

My husband and I stayed here for 4 nights while I was attending a conference. It is clean, friendly, comfortable and a great bargain! Our room was large and immaculate, had a breathtaking view, balcony where we drank our coffee and listened to the ducks, geese and blue herons. We have been going to TC for many years. This is... more

Management response from
Jonathan Pack, Front Desk Manager

Hello! Thank you for your review. I'm so glad that you enjoyed one of our large on-water rooms. I hope the stay helped your conference go better! Have a nice fall and good luck with any winter (eeck!) preparations you may have to do! Best, Jonathan P.

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5 of 5 stars
north carolina
30 Sep 2009 | Trip type: Couples

We are so happy that we unexpectedly found the Cherry Tree on our trip through Traverse City in June. What a great place...only wish we had planned to stay longer than one night! The room was spacious, clean and quiet, the bed was wonderful, the staff was very helpful and breakfast on the patio was a delightful way to start... more

Management response from
Jonathan Pack, Front Desk Manager

Hello! Thank you so much for your review of our property. We sincerely appreciate your kind thoughts and are glad that you had a nice stay. And, yes, our 2nd floor breezeway is vey nice with the rocking charis and tables. We have a lot of guests use that area for games and gatherings. It's very pleasant and relaxing there....

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Cherry Tree Inn & Suites Also Known As

  • Cherry Tree Hotel
  • Cherry Tree Traverse City
Address: 2345 N US-31 N, Traverse City, MI 49686
Traverse City hotels Cherry Tree Inn & Suites
4.5/5.0
123