The friendliness and helpfulness of the staff was exceptional. We needed a menu for a local restaurant and the staff made a copy and brought it to our room even though I offered to walk down and pick it up. Our room had a loft with a jacuzzi that was very comfortable for two, there was even a TV if... more

I've stayed in this hotel in the years past. The staff have always been extremely friendly. It's been a couple years since I've stayed in Traverse City. I was overwhelmed with all the new features the Four Seasons offered. Where else can you stay where they have a Pillow Bar (pillows for special sleeping needs), 24 hour pool access, free... more

We thought this was exceptional. We were greeted with enthusiasm and warm cookies. The people at the desk really were welcoming. They gave us a folder with a map of the city and list of nearby restaurants, and in our room was a "goodie bag" of snacks. The room was clean and new looking. It was quiet, and in a... more

This has now become our favourite Traverse City hotel. The price for 2 nights was far and away the best deal for a week's trip in both Canada and the US. Breakfast was terrific. The hotel has done a remarakable job with its ambiance. Strawberry shortcake for happy hour. We particularly look forward to renting Room 125 in the future.... more

We booked a room here through the Traverse City "Fab Fall" special and it was only $45! We thought it was a good deal with the complete free breakfast (not just gross muffins) and pool, but found it was even better when we arrived. The rooms are very nice and have a coffee maker, refrigerator, microwave and ironing board. The... more

The Best Western 4 Seasons was the most economical place we found in this hotel class. The people were extremely nice from the front desk to the maid service. Our room had a loft with Jaccuzzi tub which you don't typically see in this type of hotel. The rooms were clean and offered a "pillow bar" (pick from several types... more

Trippinonlife and Vald55 posted extensive reviews about the hotel, so what else could I said that they and others haven't? The room was clean and smelled fresh. The sheets were impecable. Two warm blankets in the closet, just in case - we got 2 Double beds. The only inconvenience was the sink and its odd location, right by the door,... more

I have stayed at other Best Westerns but this one was by far the best hotel I have been to in some time. The staff was so friendly, the rooms vvery clean, snack bag in the room was a big hit for the kids, movie night, strawberry short cake and a hotel that has the pool open 24/7. WOW! The... more

The service at this Best Western is top-notch, very friendly with everyone going out of their way to make you feel at home. They brought snacks to the room, offered a variety of extra pillows, had strawberry shortcake in the breakfast room in the evening, and discount coupons for local restaurants. We were traveling with our dog which was allowed... more