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Quality Inn By the Bay


Hotel class 2.0 of 5
1492 US 31 North, Traverse City, MI 49686
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Reviews you can trust

50% Recommend
3.0 of 5 stars 32 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
Hastings, MN
26 Oct 2009

My 31-year old daughter and I stayed overnight at the Traverse City Quality Inn. I have stayed in numerous motels and this was one of the worst. The room was marginally clean, the bed skirts, on the beds, were ripped in several places - large rips so the fabric hung down to the floor. The mattresses were horrible. The floor... more

Management response from
ram33, Manager

Hello Ms. Carol I want to begin by saying we are sorry you had an unpleasant experience during your recent stay with us. I'm surprised that the beds were uncomfortable. The Hotel is mandated to have top of the line Serta Sleeper Beds in all the rooms. Sometimes the beds in hotels may not be the same as the one...

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4 of 5 stars
Lisle, Illinois
23 Sep 2009 | Trip type: Couples

We stayed here because we wanted somewhere lower priced and still close to the beach. We didn't have any complaints with this hotel. It's an older hotel and not flashy, but unless you're planning on spending a lot of time in the room and need a lot of amenities, it's just fine. We stayed in a jacuzzi room which was... more

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5 of 5 stars
Livonia
27 Aug 2009 | Trip type: Couples

We stayed here because they accepted pets. Our room was clean. The bed was comfortable and the bathroom was recently updated. It is close to many restaurants as well as right across the street from the water. There is a very nice walking trail that is paved behind the hotel that takes you past the state park and other local... more

Ripoff
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1 of 5 stars
garnd rapids
29 Jul 2009 | Trip type: Family

We stopped at this hotel at 5 am on a Sunday morning. The clerk told my boyfriend we could check out on Monday morning at 11am. They ended up charging our account 239.17 ( 109.99 for 6 hours!!) We called to complain and they accused my boyfriend of being "highly intoxicated" ( we drove all night and don't drink!) The... more

Management response from
ram33, MANAGER

Dear Maam / Sir: We are sorry you did not agree to what we previously discussed over the phone regarding your stay. Upon check in at 5 a.m. you were made aware that you will be charged for two nights and you signed a registration card that indicated that. We regret to say that the hotel was never made aware...

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2 of 5 stars
Ann Arbor
28 Jul 2009 | Trip type: Couples

I stayed here for a couple of nights and my wife was here for six nights while taking a class. My main complaint is that the facilities are old and show many signs of wear. Bathtub drain that was very slow, electronic door locked that require several key cards during the course of the week. Wi-Fi was basically unusable, web... more

Management response from
ram33, Manager

Dear Maam / Sir: Thank you for your response in regards to your stay with us. I do agree that we are a dated hotel but there is ongoing renovations and updates to keep up with our guests' expectations. We are sorry of the dissatisfaction you experienced regarding the slow drain and issues with your key card. Our Wi-Fi was...

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4 of 5 stars
jersey city, NJ
18 Jul 2009 | Trip type: Couples

I've been here three times. The selection was based somewhat on price, and on it not being sold out, and sometimes when a place is cheaper/not sold out I wonder why, but I was pleasantly surprised. The negative reviews here seem a bit cartoonish (The Mystery Of The Missing Sundress should be turned into a Kevin Spacey movie.) Rooms were... more

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5 of 5 stars
Miami Lakes, Florida
26 Jun 2009 | Trip type: Business, Solo travel

I have stayed at this Qualitiy Inn a few times. I love this place! It has a great location and the staff could not be more accomodating and friendly. On my most recent stay, I had just lost my wallet while traveling from Florida. The Assistant GM was so helpful and kind working with me while I struggled to get... more

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4 of 5 stars
Warren, MI
26 Oct 2008 | Trip type: Business, Couples

My wife and I stayed here for a "second honeymoon" and to see the northern Michigan fall color. We found the hotel clean (with 2 exceptions, explained later) and welcoming. The room was as expected with newly installed LCD or plasma TV. The pool area was clean. The pool water was clear, though it could have been a little warmer... more

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5 of 5 stars
Michigan
8 Sep 2008 | Trip type: Couples

My wife and I, along with our Basset, wanted to find a pet-friendly hotel for a decent price in a decent location in order to get away for Labor Day weekend. We found it in this place. The room was clean, the AC worked nicely, and the shower pressure was adequate. We got ourselves a jacuzzi room, and were pleased... more

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1 of 5 stars
Grand Rapids, MI
31 Aug 2008 | Trip type: Couples
1/1 found this review helpful

The staff was very friendly, however, shortly after my husband and I entered the room, I noticed smeared fecal matter on the door jam, and other suspicious material on the bathroom door. A few minutes later my husband reached down the wall to plug in a small fan and received an electric shock because the electric socket was not affixed... more

Management response from
ram33, Assistant General Manager

Dear Maam/Sir: As the A.G.M. of this hotel, I would like to begin by extending my sincere apologies to both of you in regards to the disappointment you and your husband experienced at our hotel. Not to sound like we are making excuses, but please let it be known that this hotel is under new management and we are going...

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Quality Inn By the Bay Also Known As

  • Quality Inn Traverse City
  • Traverse City Quality Inn
Address: 1492 US 31 North, Traverse City, MI 49686
Traverse City hotels Quality Inn By the Bay
3.0/5.0
32