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All 14 Troy hotels

Candlewood Suites Detroit - Troy

2.0 of 5
2550 Troy Center Dr., Troy, MI 48084
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Candlewood Suites Detroit - Troy
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Ranked #9 of 14 hotels in Troy
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33 reviews from our community

    Trip type
Traveller rating
    11
    4
    9
    5
    4
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 April 2013 via mobile

I stay here frequently and the rooms are very nice and comfortable. It is nicely decorated and very quiet. The bed is a pillow top and great for sleeping. My only suggestion would be to make the Internet service faster. It is to slow for more intensive Internet use beyond reading email. Would highly recommend staying here, great value for... More

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Detroit, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 31 January 2013

Rooms are updated and very clean. Staff is friendly and helpful. Price is good. Good area. One of the best places we have ever stayed. The rooms are all suites with kitchen units. We did not need this for just an overnight stay, but it was nice to have the extra room. Beds were VERY comfortable and room quiet. Free... More

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Toronto, Canada
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 January 2013 via mobile

We always stay at the Candlewood Suites every time we visit Detroit/Troy, which makes it 7 or 8 times now. We've always found it a great value. The hotel has recently undergone major renovations and updated just about everything - rooms, decor, baths, hallways, carpet...etc...We were quite impressed. The kitchenette is great while traveling with a baby. Since we travel... More

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Saint Clairsville, Ohio
1 review
1 of 5 stars Reviewed 19 December 2012

Strongly discourage anyone from using Candlewood Suites - Troy. We left after finding garbage left in the room and the sheets were literally stained. There is maid service only once a week and there is no night clerk to assist you. We left at 1:30 a.m. on the first of a two night stay - and get this - Candlewood... More

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IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review
8 January 2013

Dear Christopher G, Thank you for taking the time to write a review about your stay. Please accept my sincere apology for the overall dissatisfaction you experienced during your stay and I regret your stay was negatively affected by the cleanliness of our rooms. I will assure you that this is an isolated case and I appreciate you bringing this... More

Detroit, Michigan
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 19 November 2012

My husband and I stayed at this hotel last year and enjoyed our stay, so we decided to stay here again. I purchased the room online and put a note under special cirsumstances saying that we have two pets. I got to the hotel after a long drive and paid for the room. There was this guy that worked there... More

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IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review
1 December 2012

Dear Dawn S, Thank you for taking the time to write us a review. It is pleasing to know that you enjoyed the room accommodations you received. I would like to apologize for any inconvenience the staff may have caused during your stay. I understand the discomfort that this may have caused you and your comments will be relayed to... More

Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 November 2012

I stay at this location fairly often and everytime I go it gets better. The property itself is beautiful. Everything is clean and up to date. The rooms are impeccable. Newly renovated...gotta love the hardwood floors and beautiful cabinets. The kitchenette is so convenient to make a quick meal or snack. The best part of this hotel is the staff.... More

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Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 October 2012

We are staying at Candlewood Suites Troy for 7 weeks. Made an request for additional blanket for my child due to cold weather however the hotel staff said they do not have blanket! Very unfriendly service and will not stay here again.

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Boca Raton, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 7 October 2012

Suites are all renovated, nice furniture as well; bathrooms also has been redone. Complimentary cable and wifi. Some of the previous reviews mentioned wifi being slow, not the case when I stay there. I was there for 3 weeks and had no issues with the wifi. Nice surprise to see complimentary washer and dryer and very nice lounge to wait... More

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See 3 more reviews by Angela C for Troy
Houston, Texas
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 22 September 2012

This was my first stay at a Candlewood. So the more informal atmosphere and the practice of cleaning rooms once a week took me back. That said, the studio room is small but it has a full kitchen (with plates, coffee maker, utensils, pots/pans, etc), bed, recliner, kitchen/study table, full-size refrigerator, a small TV, and end tables. So, it is... More

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Illinois
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 10 July 2012

The manager answered the phone sounding like she just woke up from a nap. And then refused to give me pricing on a room. She said she was not able to pull up pricing and I had to get more details from the main Candlewood Suites call center and they would book my reservation. I book 3-5 hotel stays each... More

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IHGCare, IHG Care at Candlewood Suites Detroit - Troy, responded to this review
6 August 2012

Dear Sarahop, Thank you so much for your candid review of our hotel. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take... More

 
 
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Additional Information about Candlewood Suites Detroit - Troy

Also Known As:
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Detroit - Troy Hotel
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites
Troy Candlewood
Candlewood Suites Detroit - Troy Michigan
Address: 2550 Troy Center Dr., Troy, MI 48084
Phone Number:
Region: United States > Michigan > Troy
Amenities:
Fitness Centre Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Troy
Price Range: £
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suite Detroit Troy is only minutes away from downtown Detroit and Auburn Hills/Pontiac and within close proximity to companies such as Arvin Meritor, BAE Systems, Chrysler, Delphi, General Motors, EDS, New World Systems, SBC Ameritech, and Siemens. If traveling on pleasure visit Detroit s local teams, Red Wings at Joe Lewis Arena,Detroit Tigers at Comerica Park, or visit Ford Field to see our Detroit Lions. MGM Grand Motor City Casino are located within a 25 minute radius. The moment you enter the hotel you will enjoy the warm comforts of home. Offering free high speed internet, relax and enjoy the amenities we have to offer. Each room offers, full kitchen, VCR, and a CD player. Visit our Candlewood Cupboard where you can purchase meals, snacks and sundry items at value prices. So whether you here for the night or a month, take advantage of our comforts. Utilize our complimentary on-site 24 hour fitness and laundry facility. Studio and one-bedroom suites are available. Each suite features living/sleeping area, full kitchen and private bathroom and weekly housekeeping. Standard amenities include a 25' TV, VCR, CD player, hairdryer, iron, ironing board, desk and chair, multiple phone lines, voice mail, a full-size refrigerator with icemaker, stovetop, and a full size dishwasher. Pet Friendly Restrictions apply ... more   less 
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