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BEST WESTERN of Whitmore Lake

2.5 of 5
9897 North Main Street, Whitmore Lake, MI 48189
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28 reviews from our community

    Trip type
Traveller rating
    7
    7
    7
    2
    5
Date Rating
Lansing, Michigan
Top Contributor
62 reviews 62 reviews
3 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

This Best Western looks nothing like the nice ones on their commercials recently. It looks old and outdated outside and inside. There's a small pool we didn't use. The rooms need refreshed and new linens would help a lot. This place is more like a motel you would randomly find at an exit off ramp. I only stayed here to... More

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Jim A, General Manager at BEST WESTERN of Whitmore Lake, responded to this review
22 May 2013

In regards to your comments our pool is olympic size 40'x20' with 40,000 gallons of water. The pool was renovated 3 weeks ago with all new inside and out, deck and landscape. In regards to our rooms, all our rooms have all new furniture, new granite counters, new flat screen televisions, new microwave and refrigerators. Your comments make me think... More

Flint, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 March 2013

I was caught in a bad snow storm and unable to drive home. This hotel was convenient, clean, and economical. I did not require anything special. I have stayed there before and the room I had then wasn't as nice but it was still clean and comfortable.

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Review collected in partnership with Best Western

Jim A, Manager at BEST WESTERN of Whitmore Lake, responded to this review
17 March 2013

Thank you for taking the time to review your recent stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More

Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed 19 February 2013

This is a Very Nice Property in a beautiful setting next tot he Lake. The Staff always goes "Above and Beyond" to make my stay enjoyalbe. It has become my "Destination" when I am near Detroit on business.

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Jim A, Manager at BEST WESTERN of Whitmore Lake, responded to this review
21 February 2013

Thank you for taking the time out of your busy schedule to write such a complimentary review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and we look forward to your return. More

Kitchener, Ontario, Canada
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 24 November 2012

well, can't say it was awful just certain things that standout. older motel with outside hallways, which means someone standing out on the balcony woke us up at 6am smoking on the balcony. He might as well been sitting in our room (A/C drew in the smoke). room was dated but clean. beds are not the new BW were are... More

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Jim A, Manager at BEST WESTERN of Whitmore Lake, responded to this review
28 November 2012

Thank you for taking the time to write a review about your stay with us here at the Best Western in Whitmore Lake Michigan. On Behalf of our entire team, I would like to apologize for not exceeding your expectaions. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to... More

Top Contributor
71 reviews 71 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 13 November 2012

A last minute change in my travel plans led me to this hotel. Before driving there, I'd tried searching for hotels on my phone, but since it was after 11 pm, all I could find was information related to the next day. I was able to do NO research to determine pricing or read reviews to learn about the quality... More

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Jim A, Manager at BEST WESTERN of Whitmore Lake, responded to this review
20 November 2012

Thank you for your review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 September 2012 via mobile

I stayed here while working in the area, and I was genuinely surprised by the rooms. In a good way! The outside looks a little dated, but the inside has all the amenities you need while being away from home. And the beds are comfortable with four pillows( two firm and two soft). I will definatly be staying here again.

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Sicklerville, New Jersey
1 review
5 of 5 stars Reviewed 24 August 2012

I had forgotten to pack my custom made orthotic pillow when I left. Usually I put a bright colored pillowcase on it so it won't blend in with the bed pillows. This time it had a white case and did look just like the other pillows. The chambermaid realized that it wasn't a motel pillow, and when I called late... More

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PerryLong, Manager at BEST WESTERN of Whitmore Lake, responded to this review
27 September 2012

Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate... More

Charlotte, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 August 2012

It was an ok stay. Was here for two nights while attending a local event. Room obviously had recent updates - which were quite nice - The beds were comfortable, the room was overall clean/ok , the new bathroom area vanity was nice too. That being said, the room had a dingy feel to it because of the carpeting which... More

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Detroit, Michigan
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 July 2012 via mobile

Some previous comments indicated dirty, smokey, outdated rooms. This was the polar opposite for my recent stay. The beds and pillows were very comfortable and the rooms tastefully decorated. It's evident there was a recent renovation. The only criticism would be the small breakfast area. However, it is free and decent quality with a good variety.

Was this review helpful? Yes
PerryLong, Manager at BEST WESTERN of Whitmore Lake, responded to this review
27 September 2012

Thank you for taking the time out of your busy schedule to write such a complimentary letter. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us at the Best Western of Whitmore Lake the next time you... More

Kalamazoo
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 July 2012

Selected this as a place to rest but was surprised at the convienent location as well as the friendlyness of the staff and it does have a nice pool

Was this review helpful? Yes
PerryLong, Manager at BEST WESTERN of Whitmore Lake, responded to this review
27 September 2012

It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us at... More

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Additional Information about BEST WESTERN of Whitmore Lake

Also Known As:
Best Western Whitmore Lake
Whitmore Lake Best Western
Address: 9897 North Main Street, Whitmore Lake, MI 48189
Phone Number:
Region: United States > Michigan > Whitmore Lake
Amenities:
Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Whitmore Lake
Price Range: ££
Hotel Class:2.5 star (2.5*)
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