Be forewarned, when you get to the airport, there's no courtesy phone to call the hotel. We had to ask the Travelers service desk at the baggage claim area and he looked it up for us. We called and told the woman we had our luggage, could they send the van. She told us to walk to the pickup area... More

My daughter and I stayed here for Saturday night and were very pleased with the location, room, and service. We were in the area to shop at the Mall of America, and this location was perfect. There is a shuttle available which we did not use. The woman at the reception was professional, and we did not have to wait... More

The hotel seemed new and renovated based on the age of the facade. Rooms were clean but average. Pool was dirty and when told of it the staff did nothing. From 9pm to 2am children were allowed to scream and play in the lobby and even after several guests called the front desk the noise was allowed to keep happening.... More

Waited in a very long line to check in. One person worked desk at 7 p.m. at night. She had to answer phones, arrange shuttles, check people in, handle questions, etc. Took 45 minutes to check in. Then when we go to the room, she had given us two queens rather than one queen. I had to wait another 20... More

Stayed for 2 nights as part of a fly drive from Chicago. Excellent location - good proximity to airport and also just 5 minutes drive from Mall of America, with the transport links to the city. Room was spacious and very clean, comfy bed and very quiet - we were on the 4th floor! Reception staff were very polite and... More

Our room had the bathroom door with holes in it like someone kicked it in. They came knocking on our door at 8:30 in the morning wanting to clean our room. I think that as soon as they get the rooms cleaned, they can go home. The breakfast is not fresh and not any good. I will not stay here... More

Just returned from Minneapolis on Monday where I stayed at this hotel for two nights. I booked a king suite and was surprised at how large my room was. Everything was clean and spacious although it was hard not to notice the smell of smoke in the room when you first enter. This is a non-smoking location and I think... More

This hotel is clean, has great service, and is conveniently located close to the Mall of America and the MSP Airport. I often stay here for business, although it might not be my choice for a personal getaway. Breakfasts feature both hot and continental-style options. Although the property is very close to i-494, the traffic noise is muted, making a... More

We got a nice rate to stay here for the Park and Fly option. The hotel staff is very nice and helpful, reservations are a breeze, and the rooms adequate for the "bookend" nights we stayed. Perfect for Park and Fly or a trip to the Mall of America.