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BEST WESTERN Plus Chaska River Inn & Suites Hotel Reviews

All 5 Chaska hotels »
All 5 Chaska hotels

BEST WESTERN Plus Chaska River Inn & Suites

2.5 of 5
1 River Bend Place, Chaska, MN 55318-3302
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BEST WESTERN Plus Chaska River Inn & Suites
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Ranked #2 of 5 hotels in Chaska
4.0 of 5 stars 54 Reviews
Most recent review
“By the river”
4 of 5 stars Reviewed 7 May 2013
travemyway midwest
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54 reviews from our community

    Trip type
Traveller rating
    24
    17
    5
    2
    6
Date Rating
midwest
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
3 helpful votes 3 helpful votes
“By the river”
4 of 5 stars Reviewed 7 May 2013

This is a modest hotel with a small pool and nice trail access a easy place to see the ren fest and Valleyfair. They have some great Mexican and Malt shop close by this location. The town has a nice town square to stroll through.

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See 14 more reviews by travemyway for Chaska
Albert Lea
1 review
“Fantastic accommodations for family”
4 of 5 stars Reviewed 8 April 2013

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Review collected in partnership with Best Western

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Carver, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
“weekend outing 2/16/13”
3 of 5 stars Reviewed 22 February 2013

We had reservation for 2 beds but did not have it. Front desk was very nice and helpful. We got a suite that was very nice but it was right by the door and the steps, the person that had to sleep on the couch could not sleep because the door slammed ever few minutes. Again front desk was very... More

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Heather M, General Manager at BEST WESTERN Plus Chaska River Inn & Suites, responded to this review
5 March 2013

Thank you for taking the time to write a review about our property. I would like to begin by apologizing that your stay was less than satisfying. By what you have told us, training has been re-evaluated in the appropriate departments so we don't have guests experiencing that kind of service again. I hope you will give us another chance... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great place to stay”
4 of 5 stars Reviewed 21 February 2013

I stayed at the Best Western in Chaska for the weekend of 2/15 thru 2/17 the service and price was great. I really loved the choice of being able to park my vehicle in a garage. This is a great extra especially in Minnesota in February. I will definitely stay here again.

Was this review helpful? Yes 1
Heather M, General Manager at BEST WESTERN Plus Chaska River Inn & Suites, responded to this review
22 February 2013

Thank you so much for writing a review about our property. We are very happy to see we met your expectations over that busy weekend, and we look forward to seeing you again! More

West Des Moines, Iowa, USA
1 review
2 helpful votes 2 helpful votes
“Car trip”
4 of 5 stars Reviewed 24 January 2013

We always stay at this hotel when visiting the Mpls area. We love the location, the town of Chaska. It is quiet here, not a busy town and easy to get to. We like the idea of having indoor parking. We don't have to worry about the car being outside.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Heather M, General Manager at BEST WESTERN Plus Chaska River Inn & Suites, responded to this review
25 January 2013

Thank you for taking the time to write a review from your recent stay. We are happy to see you enjoyed your stay once again and appreciate your repeated business! Thank you for being a valued Best Western traveler, and we look forward to seeing you again soon! More

Cottage Grove, Minnesota
1 review
1 helpful vote 1 helpful vote
“not worth the price”
3 of 5 stars Reviewed 13 December 2012

One of our rooms had a hole punched in the bathroom door panel AND a hole punched in the outside of the tub. This room should not be rented until repairs have been made, and certainly wasn't worth the $90+ we paid for it. Also, adjoining rooms were requested when the reservation was made, but upon arrival we were told... More

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red wing mn.
1 review
1 helpful vote 1 helpful vote
“great place”
5 of 5 stars Reviewed 24 November 2012

the location is awesome,edge of town next to river and trail. very clean and pool area very spacious. room was large and very clean. malt shop attached with great soup and malts and o-rings. can walk to businesses around town. will stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWCHASKA, General Manager at BEST WESTERN Plus Chaska River Inn & Suites, responded to this review
27 November 2012

Dear Scott, Thank you very much for your very informative feedback. My whole team is very delighted to see one more happy satisfied guest with the service and amenities. We are looking forward welcome you again. Wish you and your family happy holidays. Sincerely, Mit Shah More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great place to stay during Renfest!!”
5 of 5 stars Reviewed 5 November 2012

We got a great deal for this hotel through Priceline. We wanted somewhere close to RenFest and this was nice and close and easy to get to. The hotel was very nice and the desk help was wonderful. Breakfast was good, pretty typical, and there was a nice outdoor seating area out behind the breakfast room that was nice to... More

Was this review helpful? Yes 1
BWCHASKA, General Manager at BEST WESTERN Plus Chaska River Inn & Suites, responded to this review
6 November 2012

Dear Guest, Thank you very much for giving us your feedback specially on this platform. We are very happy to see that you have enjoyed each bit of your stay and all the amenities we have. As you have mentioned about the river side patio and breakfast room, we have heated underground parking very helpful during the winter season. We... More

Eau Claire, Wisconsin
1 review
1 helpful vote 1 helpful vote
“Poor Customer service and terrible manangement”
1 of 5 stars Reviewed 25 October 2012

I called to reserve a room for a 2 night stay. The woman on the phone was terribly rude and refused to book the room as a 2 night stay and made 2 separate reservations. I had never had this happen before so I asked the reasoning behind it she became very upset and even hung up on me. (the... More

Was this review helpful? Yes 1
BWCHASKA, General Manager at BEST WESTERN Plus Chaska River Inn & Suites, responded to this review
30 October 2012

Dear Guest, Thank you very much for the feedback and i would like to let other viewers judge the property and the service as so many reviews are very positive about the management, staff and the service. Because of two separate reservation the miscommunication happened and management had apologized and informed the cleaning staff. I am proud on my team... More

Brewster, Massachusetts
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Convenient and an excellent value”
4 of 5 stars Reviewed 21 September 2012

We are in Minnesota every year to visit family and will often take a trip to the west Metro for a day. We stay at this hotel because we have had many excellent stays there. We are able to stay in a large suite, which enables us to include other family members in our trip. The hotel is located in... More

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BWCHASKA, General Manager at BEST WESTERN Plus Chaska River Inn & Suites, responded to this review
22 September 2012

Dear Guest, Thank you very much for giving us an opportunity to serve your family every year. This is like a home away from home for our frequent guests. We are very glad to see that we have made your trip comfortable. Looking forward to see you again. Sincerely, Mit Shah More

 
 
BEST WESTERN Plus Chaska River Inn & Suites
BEST WESTERN Plus Chaska River Inn & Suites
4.0 of 5 stars 54 reviews
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Additional Information about BEST WESTERN Plus Chaska River Inn & Suites

Also Known As:
Best Western Chaska
Chaska Best Western
Address: 1 River Bend Place, Chaska, MN 55318-3302
Phone Number:
Region: United States > Minnesota > Chaska
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Chaska
Price Range: £
Hotel Class:2.5 star (2.5*)
Reservation Options:
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BEST WESTERN Plus Chaska River Inn & Suites
1 River Bend Place
Chaska, MN 55318-3302
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