I was in town for a business trip and the staff at the Courtyard really helped make everything go well. I arrived at 11:30 am (check in time was 3:00) and they didn't have any rooms ready. I needed a place for a 1:00 pm conference call where I could get internet access. The desk clerk was able to work... More

Ok...so we didn't know for sure if we were going but everything was a go. Didn't have a reservation anywhere. While children were playing on rides at Mall of America, I spent over an hour searching for a hotel on my phone. Nothing. We got in the car and drove....looking for a "sign". We were led to Courtyard by Marriott... More

The staff is the most courteous I experienced. Starting with the check in process, the big smiles on the faces of the friendly staff make me feel this is a home away from home. Each afternoon I meet the Bistro staff, always eager to accommodate my dietary needs (I am a vegetarian), going out of their way to modify their... More

The highlight of this experience started as I walked I the door. Vivian greeted me before I was Through the doorway. She checked us in promptly and gave us her full attention, which is rare. She quickly assisted us with our dinner plans and arranged a shuttle for our transportation. Vivian certainly made a big difference and is a credit... More

A seminar providor chose this hotel for me as I am admittedly Hilton loyal for business travel and have long since abandoned the courtyard brand for the reasons I will outline in what follows. This is a busy business class hotel near the airport where nothing is complimentary. No fruit bowl in the lobby, no coffee available through working hours... More

This is a great hotel to stay at just on its own. But if you need to fly stay here. They have a program where you can stay the night before your trip and leave your car there while your gone. They shuttle you to the airport and pick you up upon your return. Great for people who don't live... More

A lot of my issues are extremely minor by themselves, but keep in mind that I did pay $25 more per night to stay at this hotel instead of a competitor. Marriott's in my experience charge a premium price but usually provide a premium level of service and product to make it worth it. Nothing in this review would keep... More

I've been staying here regularly (at least twice a month) for over two years now. Let me tell you the staff here have truly become my friends. They are all wonderful. I know each of them by name and vice-versa. Such a rare thing to find such quality, friendly people all seemingly very happy in their work and providing excellent... More

We chose this hotel because we needed a park sleep fly hotel close to MSP airport. We enjoyed everything about our stay. The staff was extremely pleasant and helpful and our room was clean and comfortable and spacious. The lobby area had been recently remodeled and was very impressive. They had booths in the Bistro area with TV screens. We... More