This hotel is beautiful. The rooms are very nice and the lobby is gorgeous. The location (right downtown Minneapolis) is great with access to the downtown attractions, restaurants, and shopping via the skyway system. However, it is a bit expensive, doesn't have a pool, and security is questionable (a housekeeper let my friend into my room without identification or verifying... More

From check-in to check-out, everyone on staff was courteous and professional. The room was spacious, the bed comfortable, the maid service superior. I was particularly impressed by the breakfast menu at FireLake, the lobby-level restaurant: Minnesota walleye hash with organic poached eggs and hollandaise, red berry risotto with almonds and honey, strong coffee. Breakfast was the only meal I had... More

If you need to be downtown, this is a great location. Very nice folks (as you might expect in this town) at the front desk and throughout the hotel. Fitness room is above average with some nice weight machines. Restaurant at the hotel is very good for breakfast and dinner. Connected by Skyway to Macy's and other commercial buildings. Didn't... More

We have stayed here twice in the past 6 months. Once we used the "Shout House" special and once we used a Groupon. It is a very nice place with a perfect downtown Minneapolis location. Staff is very friendly, and helpful. I will stay here again, if I am starting downtown Minneapolis More

A bit overpriced, but very convenient location. I was supposed to have a city view room, but they gave me a room with a view of a concrete wall in a lobby area. Was disappointed with that. Otherwise, the rooms are modern, spacious, the food was okay- brunch overpriced. I'd stay here again if the prices were a bit better. More

We stayed here the last weekend of January 2012. The cost was very reasonable and the room was clean, good-sized and attractive. Staff were friendly and accomodating- we initially said we wanted an inside-facing room but changed our minds when we got up there and staff easily changed us to room facing the street. The restaurant adjacent to the lobby... More

Requests for extra shampoo and towels was responded to very quickly and all staff was friendly and courteous. The rooms were nice with flatscreen tv, and updated decor as you would expect from a more expensive national brand. The beds were just ok. Nothing special. Was in town for an event hosted at the hotel so location was reason I... More

This hotel was very expensive, I paid about $400 for a two night stay (please note that part of the reason for this was a VERY high pet fee). They also charge you to park in their garage. I don't mind paying extra if it's deserved, and I just didn't find that here. While the lobby and restaurant areas are... More

I stayed at this hotel in April of 2011 (so this review is slightly dated) on business. I had meetings late in the day and didn't end up checking into the hotel until around 8pm, but the staff was wonderfully friendly and helpful. In fact, they upgraded my room (no charge) to a suite without me asking just because it... More