we have traveled extensively and this hotel stands out as one of the best. Service is outstanding. Employees are very informative, helpful, articulate, friendly. Their attire was reflected those traits. Rooms are immaculate, quiet. Beds are very comfortable. Unable to hear noise in hallway or street traffic. Pool is huge and so is the whirlppool Great exercise room. Either bring... more

I called to reserve a room using a discount afforded to me by my employer. Long story, short a situation arose and when I calmy but firmly spoke to the manager about my complaint, she came off rude, inflexible, and spiteful. She redirected me to the other on-duty manager. After several minutes of wait, obviously making him aware of the... more

The room was just fine but my husband went to get OJ and found the whole length of hall covered with dog excrement. He told front desk person/1/2hour later it was still there in all it's fine aroma. He the called the front desk and was told they were trying to get somebody to clean it. When we left the... more

Beware if travelling with pets that although their website says that pets are allowed they do charge an additional $20 per night for the pet(s). They do not mention this on their website or anywhere in the on-line booking. We were given a smoking room due to are small, non-shedding dog who sleeps in a kennel. I think hotels should... more