We are staying a third time in April and we can't think of a better place to stay in Rochester! The staff, and I mean ALL staff, doorman, front desk, cleaning staff, etc. are friendly and helpful. The place is quiet and most important of all, CLEAN. Beautiful lobby, everywhere you walk, decorated nicely. The Metro has great food and... more

This was my second trip to Rochester in three months, the first time lodging at the Best Western. I chose the Radisson for the indoor link to Mayo and that was the best part of my stay. Compared to the Best Western I found the rooms small and very noisy. Barking dogs are not kept to one floor of the... more

If you're in Rochester for business, this is a good hotel choice, especially if your business is in the Mayo clinic. There are skywalks which link the hotel to all the Mayo offices. The pool is pretty big and usually empty. The room was your average room, with a sleep number bed, which I hate. The bathroom is tiny, but... more

Plumbing works poorly. Phones not answered. My colleages at the same Mayo meeting had better experience in the other Downtown Hotels except Kahler more

This is a decent hotel overall - comfortable room, nice people at the desk, decent pool and exercise room, close to the Mayo Clinic buildings, which you can reach you can reach via an indoor network of skywalks and tunnels, reminiscent of a hamster habitat, but nevertheless convenient. On the negative side, it is surprising to me that the only... more

We stayed in a suite at this hotel on our wedding night and it was wonderful!!! The floor with suites has great amenities, free hor 'dourves and drinks in the evening and free cookies and milk before bedtime! The suite was complimentary since we had our wedding reception there, but whatever the price, it's worth it. The rooms were great--clean,... more

On a visit with my daughter and wife we made the error of eating at the house resturant "Metro" on the second floor. I"v been a member of trip advisor for a long time and it takes alot to upset me as i know things happen but this experience is unreal. After being seated we were all ready to enjoy... more

We love the new remodled rooms!!! Sleeping on the sleep numbers are alittle bit of heaven more

This hotel has the best staff ever!! The morning front desk and bellman were very outgoing and they even had free coffee for us early risers in the morning. They seem to act as a family and they make you feel the same way. The rooms were clean and the new plaza club sleep number beds are like alittle piece... more