I have to stay in this hotel when I travel to this area for work and while it's a decent hotel, I just don't like it for several little reasons that add up. The staff is friendly but not out of their way helpful, sounds carry and/or are magnified through the walls/ceilings (i.e. it sounds like an elephant is walking...
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Reviewed 28 July 2011
I want to sincerely apologize for your experience. It is always our goal to surpass, not just meet, our guests’ expectations. In other words, just being friendly is not enough! Our job is to ensure if there are areas that impact your stay, we are doing everything in our power to address them to your satisfaction. Although some of what...
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The hotel looks like it has been recently renovated. The lobby and the rooms were very nice and very clean. The beds were very comfortable. The rooms have large flat screen tvs. The staff was very friendly. It's also located right next to a Green Mill and Red Robin. There's a Target store just across the highway. We got a...
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Thank you for being our guest, we love having you here! Thank you for taking time to give a such a great review on Trip Advisore, it is greatly appreciated. Your comments help us conitnue to succeed to be the best...Thank you again and hope to see you soon!
Thank you!
Julie
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They don't have automatic doors so you struggle with suitcases. The complimentary coffee disappears after 10 a.m.. The rooms are something your grandma decorated... and yes they have her same taste in decor.
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Thank you for your recent review regarding the Hilton Garden Inn-Shoreview. We enjoyed having you as our guest. Our comments are greatly appreciated as we are always striving to be the best! In the near future we have Automatic Doors being installed, it will be a great asset for all our guests. Within the year we have many plans for...
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This hotel is very conveniently located to my company offices. The staff is extremely friendly (especially the waitresses at breakfast) and the 10$ breakfast has more to offer than what I am used to for 30$ in some 4 to 5 star hotels in Europe. Rooms are spacious, amenities are ok. Perfect for my business stays.
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Thank you for being our guest! We love having you staying with us! I am so happy to read that we are conveniently located for all your needs while in the Shoreview Area. The team and I are thrilled with your comments and hope to see you again in the near future!
Thank you again!
Julie
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I have stayed here more than 7 times this year. It's comfortable. It's everything that you'd expect in a 3 star hotel. I wouldn't stay here on vacation because it is in the middle of nowhere but it's a nice place to stay for work.
The front desk is very nice and friendly. Nice exercise room. Nice pool. Shuttle to...
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Rooms were clean, the carpeting and furnishings seem relatively new and the staff was very pleasant. We felt like the staff went out of their way to make us feel comfortable. Breakfast was very good too. Good location if you are seeking something in the north-central suburbs of the metro area.
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It is a standard Hilton Garden Inn. Nothing special, but very nice service.
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A lovely hotel for it's price point. Bright and beautiful open common areas. Friendly staff that greets you upon returning back from a day of activities. Cookies and community scrabble game on the check in counter. Rooms are clean and comfortable. Coffee service is in room. Breakfast is available for $9.95. You can walk to the Red Robin or Green...
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Thank you for being our guest, we love having you here! Thank you for taking time to showcase us on Tripadvisor, your comments are greatly appreciated. We hope to have you as our guest again soon.
Thank you again!
Julie
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We stayed for just over a week. The staff are very friendly and helpful, particularly Sheila who gave us some good tips on what to see in the locality and was very efficient. Great omelettes at breakfast! The only downside was that on a couple of occasions our room hadn't been serviced during the day, but the staff were quick...
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Reviewed 7 August 2009
Visit here frequently...hotel is a gem...breakfast is top notch, exercise room well appointed, lobby clean and well stocked. Just a good, solid, consistent experience every time.
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