1. Paper thin walls. 2. Old and dingy bedding and small 10 year old pillows. Sheets do not fit the bed and some are yellow (soppost to be white). Need an adjustment! 3. Had to complain to security 1 evening it got so loud and it took 2 phonecalls and 1 hour for them to react at 3 AM in... more

I have found since Katrina the service is subpar! Casino employees...rude! Golf course employees...rude! If your clubs fall off the cart and get damaged they will say oh well there is nothing we can do! Will never go back! more

I regualarly get comped rooms at the Hollywood, I'd image most of the rooms are booked related to promontions with the casino. It isn;t an over the top elegant place but the pool is nice, there is a golf course, a good buffet, as well as a more upscale restaurant, and a snack bar. A few times a month there... more

We stayed in New Orleans at a couple of very high end hotels for the same price or cheaper than the Hollywood. For a non smoker the stay is hell.You can't escape it. It's in the bed sheets of a non smoking room. The air is stale. The hot tub was not hot and there were small kids in it.... more

My stay at the Hollywood was as an exhibitor at a tradeshow hosted there. The convention facilities, service, food and beverage were top notch. All common areas of the hotel including the pool are extremely clean and very well maintained. The rooms are attractive and comfortable in a really nice Fairfield Inn sort of way. There are no over the... more

This was our 1st time back to the Coast since Katrina and we weren't sure what to expect but the Hollywood Casino (formerly Casino Magic) is working hard to get the area back to it's former stature. Check in was prompt and the room was clean with a nice view of the Jordan river (and what was left of the... more

I stayed there recently for business. I am not a gambler, so would not have chosen this hotel, except that hotels in the area are limited due to Katrina. I appreciated the separate entrance, so I did not have to go through the casino. However, the cigarette smoke in the lobby was very thick and I am highly allergic. I... more

First the problems: 1) The elevators were often out of service--sometimes all three of them--requiring guests to walk up as many as 11 flights of stairs, sometimes carrying luggage. The management managed to restore one of the elevators quickly, but it's not unlikely that the problem could recur--apparently due to a lack of parts. 2) There are relatively few non-smoking... more

Started at check in: Very unfriendly desk person. Room nice but "cheap". Casino had poor service, poor selection of slot machines. Too cold most of the time. Worst of all we were woken up with the sounds of jackhammers a floor below us at 6:30 AM, that's right in the morning. No one told us there would be construction. The... more