Upon my check in the staff was very helpful and friendly. The cleanliness of the lobby and breakfast area was very well kept. The room was average and we took average of the pool area and met some nice travelers there. I observed security cameras which made me think they prided theirself in property management. Overall I have no negitive...
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Hello and Thank you for your review on Best Western PLUS Cypress Creek. We are delighted that you enjoyed your stay. We look forward to having you stay with us again in the future!
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We stayed here 2 nites, on our way to Kissimmee, Fl. Would stay again. It is not on
casino strip but off Hwy. 10. The room was nice, the gentleman at the desk when we
checked in & out was very friendly. Not too impressed with the breakfast set up, but
it was ok. It is amongst a few other...
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Hi and thank you for your review of BW PLUS Cypress Creek, we really appreciate it. We are also very happy that you enjoyed your stay. Our breakfast is mandated by BWI Corporate, and we try to offer nice hot items like fresh waffles, sausage, eggs. We will try to do a better job of setting them all up as...
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Beds were incredibly uncomfortable and hard to sleep in. Hot breakfast comprised of reformed eggs and mystery sausage. Disappointed.
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Thank you for your review. We apologize that you were not satisfied with our bed or breakfast. It is most important to us that our guests are happy, and we appreciate the feedback so we can improve. We upgraded our bedding to Sealy Plush Mattresses and make sure to turn them regularly to give them longer life. Regarding the breakfast,...
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We stayed one night on our way to Orlando. The room was clean, adequate for our family of 4. There are fridge, microwave, coffee maker and a safe deposit box in the room. Price wise is very reasonable.
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Thank you for taking the time to review us. We are very happy that you were satisfied with your stay and look forward to seeing you again in the future!
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This was a great place to stay for the day we spent in biloxi. The room was clean, staff was very nice, and breakfast was good as well , I will seriously stay again.
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On behalf of the BW PLUS staff, we truly appreciate you taking time to review the hotel. Thank you very much for your positive praise for our facility. Looking forward to having you stay again in the future!
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Stayed here for 6 nights, and used it as a home base to visit the Gulf coast. Went to New Orlenas on 2 seperate days, Biloxie casinos for a few evenings, and Mobile for another day trip. The proximity to the highway was good for us. Plenty to do in the area (cinema on a rainy day). There was a...
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Thank you for your wonderful review! We really appreciate you choosing our BW PLUS to stay while vacationing on the Coast. We are working diligently towards our amenities and have recently signed up with a 24 hour wireless support company to handle any concerns with the Internet. Please note that each room is equipped with hardwired access as well so...
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I have stayed in this property on three separate occasions and been pleased and satisfied each time. I only give them less that an A for the WiFi service but it appears that the majority of motels are having similar problems. I will definitely consider the BW Cypress Inn the next time I visit Ocean Springs.
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Thank you for your review. On behalf of BW, I apologize for the inconsistent WIFI. The entire hotel is equipped for WIFI and each room is also hard wired. Our front desk gladly offers complimentary CAT 5 cables if you are having trouble connecting to the wireless network. Our 24 hour wireless support team will also work to help you...
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What a wonderful staff! Daniel greeted us as if we were family returning from a long journey. The rooms were new, clean and comfortable. We stopped at the Hilton Garden Inn nearby and were ignored by not one guest services (and I use this term loosely) agent but yes by two. Being so indisposed with a lady checking in that...
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Dear Liz-
Thank you very much for taking time to give BW Plus a positive review! We are ecstatic that you enjoyed your stay! Our team is dedicated and highly motivated to give you the same level of satisfaction the next time you are in town! We look forward to then! Thanks again!
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This hotel was given 3 stars on Travelocity - should be 2.5 at the most! As someone who frequently travels for business and stays in 3 star hotels, this was not even close. I purposely booked a room that would sleep 4, as I was traveling with my wife and 2 young children. When we checked in and arrived in...
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Thank you for your review. I apologize on behalf of the BW PLUS team for your inconvenient stay. We are classified as a mid-scale property by most websites, but each website has its own rating system which we do not determine. The hot breakfast is not required by Best Western International, however we want to give our guest above and...
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Needed help with a package we were sending from work and they were right on top of it. Super front desk asked about dinner out gave a couple places went the Aunt Jenny just delicious; the over to Captain Al's super fun cookin' steaks right in front of you. Very clean.
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Thank you for your review on our hotel. We strive to go above and beyond to keep our guests happy. Please come and see us again!
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246 Reviews
43 Reviews
326 Reviews
