I had stayed at this hotel before and was not impressed at all but for some reason I decided to give them another try, am I ever glad that I did. I was very impressed from check-in to check-out. The staff was very courteous from the start, including calling to my room after I checked in to make sure that... More

I stayed here last year for one night and was upset with the general accommodations. The a/c was out in the hallways and the placed smelled really bad. This time I have em another try thinking things would be better. I booked the room online (king bed suite, non-smoking) an arrived around 8pm. The lady at the front desk was... More

I stayed here last week with my fiancé and as it was not what I have come to expect from Holiday Inn express. Victoria, the lady at the front desk, was very nice, helpful, and professional. I stayed on the second floor. As soon as you get off the elevator you notice how bad the hallways smell. The hallway was... More

I was just passing thru and decided to stay at this hotel. Nice things first: the breakfast was really good and substantial. Very clean and new. LOTS of plug-ins. The not-so-good: the room was EXTREMELY average - not even a mini-fridge. Bed was poorly made. For 100$/night, you would think they could throw in a fridge. Room was super-small, internet... More

The staff was nice and the breakfast was OK. My problem was the beds. They were terrible! My boyfriend and I thought we were sleeping on box springs. We both woke up with back aches the next morning. I explained my discomfort to the front desk and they agreed to place another cushion under the sheets of our bed. Needless... More

We stayed here during a recent horse show at the nearby arena. I was expecting the usual 'average' mid-level hotel. What we got was a hotel that still looks, feels and smells new. It was very clean. The complementary breakfast was above average, too. Breakfast meats with eggs, oatmeal and fruit. Good coffee! Staff was friendly and helpful. Only snag... More

I really enjoy staying at this property. Good breakfast with good managers reception nightlly. The only problem i have is drunk construction workers hanging out every night at the portico. As i am writing this review i am on the third floor and can hear the laughing and hollering. This is a problem with most HIE hotels. Needless to say... More

My room was on the first floor and had bugs. The front desk didn't seem overly surprised. This is a tough place for business people to stay since the exit is really a truck stop; a couple of fast food places, a gas station and 4 hotels. A lot of construction workers milling around drinking beer in the evenings in... More

We stayed here on our way home from Pensacola Beach. We stayed in a HIE in Pensacola & was extremely delighted, so when I seen this HIE on here we decided to stay here and it has held the name up proudly. It is very nice & super clean. Comfy beds & nice big bathroom, flat screen tv & nice... More