The room was clean. Our check-in manager was very helpful. The breakfast was very good and the area clean. The morning desk manager was fabulous. At first she visited the tables in the breakfast area, bringing papers and making sure everything was to our liking. She was fabulous at making you feel a valued customer. A good experience all around. more

We arrived around 1830 to check-in and the front desk person wasn't very attentive nor was she dressed appropriately for the job. When booking the room, I requested to be away from the elevator and the stairwells.....I was placed next door to the exit and pool side where kids were screaming and talking loud. The room had a bad smoke... more

I recently stayed at the Comfort Inn North during the last week of April. I must say that my husband and I had a pleasant experience. The management and staff are very hospitable and the room was very clean. more

This hotel looks good on the outside and sits close to I-55, and Drury Inn off County Line Road. The Staff was not pleasant and the Rooms looked like Hurricane Katrina had just ripped through. Some doors on rooms looked to have been kicked in. No Upkeep what so ever. Room was clean, but again no maintenance had been conducted.... more

If you are desperate stay at this hotel ! The room was misrepresented. The desk clerk was rude to say the least ! When I informed her the room was missing the TV remote I was literally told to use my hands ! Room was supposed to have a recliner instead it had a old chair. Smoking room, no ashtray... more

This facility advertised Internet available which was not the truth. Computer cable in room was damaged and did not p rovide a strong enough signal to make complete connection . The total system was not working in the whole facility. We were given the opportunity to try several rooms with no success. more

We booked a king suite with "2 Person Whirlpool-In Bath." The whirlpool tub is in the middle of the room, and the water that first came out of the spout was brown. The carpeting around the tile surrounding the tub area was torn and frayed, and a possible tripping hazard. The small room with shower and toilet smelled of cigarette... more

Staff member reentered room after cleaning and stole valuables. The individual was caught on camera and the general manager did not respond. Management failed to compensate and did not follow through as promised. After questioning by police the management revealed that they do not perform background checks on staff, travelers beware. more

The desk clerk was rude as we were checking in because I would not sign the sheet she gave me. It had the wrong rate. However, she insisted it was changed. I marked through the rate and initialed the paper. When we got to our room, we discovered someone's stuff was already in the room. My husband went back down... more