My sister and I booked a reservation at this hotel to attend a relative's funeral. When we returned for our second night of three our room had not been serviced properly so when I called to the front desk I was told to come to the desk to pick up the things I needed. I said that I was not... More

My husband and I were just passing through Jackson and needed a place to stay for the night. I choose this hotel based on it's reviews and proximity to the interstate. I would not hesitate to stay here again if necessary. On the positive side, the hotel met my number one criteria, which is cleanliness. It was clean but not... More

My sister and I enjoyed our stay.The location is convenient.Walking distance to Shonneys and Waffle house.The hotel rooms are big with big bathroom.The beds are comfortable and big.The young lady at the front desk was niceI think her name is Britney.I will stay again.They were working on the hotel making it look better and that's the only thing but it... More

My stay at this hotel was not good!! The bed was comfortable but that was about all!! We even found someone else's hair on the ?? clean sheets!! The staff from the front desk to the housekeeping were very rude! They acted like you were inconveniencing them if you even talked to them! They also charged an extra $5.00 to... More

My overall stay at the Best Western was at most AVERAGE. The room was ok and the price wasn't bad either, but the staff was down right MEAN! From the housekeeping staff to the front desk were EXTREMELY RUDE. The housekeeping lady ROLLED HER EYES at me when I told her we had a late check out (apparently upset at... More

Great value for a nicely arranged suite with a little privacy for the child, though not completely closed off. Great location for a convention at the Coliseum, and an EXCELLENT staff. They go out of their way to be kind, welcoming, and try to make guests comfortable in spite of a difficult situation: renovations (apparently ongoing for quite some time... More

Me and my boyfriend checked in on the 28th and from my experience I really enjoyed my stay. The front desk lady was very friendly and held a nice conversation with us as she explained the Amenties and the fact that the rooms were non smoking which is GREAT. However I was surprised to see all the renovations because when... More

Pros: First off, you can see that management has been trying to improve this hotel. They have a strict non-smoking policy that you have to sign for and they are undergoing a significant renovation project. The hotel is also conveniently located right next to the interstate so its definitely an easy exit and easy stop for travelers. Cons: The renovation... More