For my first experience at a Residence Inn, it was fine, as it was for the 2 other individuals traveling with me. The location is a bit odd, but suited our needs. The brekfast was decent but the "cocktail" hour was a bit lame. more

I am from Louisiana, spending a week on business in the Jackson area. I was hoping for a relaxing stay, but instead found my stay was not relaxing at all. This hotel has HORRIBLE customer service! Their hotel representatives are rude and confrontational. Staying at a hotel should be an enjoyable time away from home, but this hotel did not... more

I was a little leary about staying here after seeing some of the reviews, but I was pleasantly surprised. We stayed here because it was close to the museum we were visiting. We were also using Marriott reward points. The staff was very friendly to me. I was allowed to check in early. The pool was closed for repairs, but... more

Marriott should pull its flag from this joint. I have seen public housing projects in better condition. The unit above me creaked every time someone walked. If that didn't drive you crazy, the highway noise did. If you need internet access, pray you get a room that has it because accoding to management, many don't. I was one of the... more

Checked into the hotel which has exterior entry rooms, similar to an apartment. Dragged all of my luggage up stairs to my room to find out that the dead bolt did not lock. It appeared that someone had tried to force the door open at some point and the door frame was bent which would not allow the dead bolt... more

We travel a lot, my job calls for me to be on the road a good part of the year and I use Marriott hotels frequently. This was my first stay at the Residence Inn in Jackson, MS and I will never stay there again. It was the most disappointing Marriott hotel I have ever stayed in. The exterior staircase... more

Stayed one night on a short business trip. Room was very clean and the bed was comfortable. There is a nice walking trail around the perimeter of the hotel. The only problem was being able to hear the person in the room above walking around some, but not enough to keep me awake. The breakfast was very good, hot and... more

When making my reservation at this location, I failed to ask if there were any restaurants within walking distance. The Residence Inn is right off the interstate for easy access. The only option for you is the YMCA, which is next door, and a line of business offices across the street. The suite type rooms were clean and comfortable. The... more

Stayed at the Residence Inn in Jackson, MS for 2 nights. It was clean and front desk people were very friendly. Had full kitchen, but we didn't do any cooking. Refrigerator came in very handy for keeping drinks cold and keeping ice for ice chest. Called for linens for sofa bed and they brought them right away. Air conditioning worked... more