I came on a bus trip in October. Got to the Golden Moon around 3:00 pm on a Saturday and were giving the keys to our rooms upon arrival. My room was on the 9th floor(non smoking). When I examined the room,I found a dirty wash cloth on the bathroom sink, there were old rose petals under my bed,there was... More

Thanks Golden Moon for being a great place to stay. The room and the experience was fantastic. Didn't have any problems checking in or out and the room had been well kept. Enjoyed the great selection of tv channels although the tv was outdated but who cares as long as it plays. Overall a great experience and not to mention... More

My husband surprised me with a weekend getaway for valentines day. This was my first visit to pearl river resort, we stayed in the moon on the 11th floor. I had went online and read some of the reviews and to be honest I was really skeptical. We arrived on Friday afternoon and when we got to the room I... More

My first trip was for an educational conference... and it was a complete fail, The entire facility felt like an abandoned mall - most of the restaurants, etc. were closed. The conference area was the old gaming floor with black drapes sectioning off various spaces. The sleeping rooms were dated, run-down and dirty. Housekeeping did change out my towels and... More

Upon our stay at Silverstar/ Golden moon, The Host told my wife and I to go to golden moon to speak to VIP about having a Suite as a complementy, and due to being the other property we will look after you Mr Monro. The host said the Golden moon had more rooms availble. I went to the hotel side... More

I like the Golden Moon Hotel. It is very clean and nice.they have a Resturant and Bar at the top of the very top of the Hotel. Right now there is only a few slot machines.when we stay at the moon we take the escalators across to the Silver Star to play slots and if you want to play poker... More

It is very sad. That is the best way I can describe it. All but just a very few areas are even open. There are only a handful of slots on the premises. The staff all seem confused and lost. The staff in the small bar area told me that during a recent staff meeting, they were instucted to water... More

This place was such a sham! No more casino, no more restaurants, no more bars, just a lot of black curtains everywhere. The walk over to Silver Star is not too bad but inconvienent none the less. Getting more towels since they had one stocked in our room and four people staying got a little dicey. The price of $109... More

Let me begin by saying that it had been almost 4 years since we had been to Pearl River Resort. I called and spoke with a lady named "Joy", she was so nice and helpful. She put me in touch with another lady that was able to comp. me one night and gave me a good rate for the second... More