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All 18 Tunica Resorts hotels

Westgate Tunica Resort

3.0 of 5
1724 Casino Center Dr, Robinsville, Tunica Resorts, MS 38664
Hotel amenities
Westgate Tunica Resort
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31%
Ranked #16 of 18 hotels in Tunica Resorts
11 traveller photos
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22 reviews from our community

    Trip type
Traveller rating
    1
    5
    8
    5
    3
Date Rating
Camden, Michigan
1 review
1 of 5 stars Reviewed 22 April 2013

Surprise!! – It looks great online, but it wasn’t. Dirty carpets, blinds missing, phone didn’t work when trying to call the office. Walked to the office, and no one is there. Fire alarm goes off at 5 am and everybody is standing outside except management is nowhere to be found. We had to wait till the fire department arrived to... More

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WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review
21 May 2013

Thank you for your feedback! We are very sorry to read that you did not have an overall satisfactory experience and that the pictures you saw online did not reflect the unit you were placed in. We are always looking to improve our units to maximize all of our guests experience, your feedback is of great help. We hope you... More

mineola
1 review
5 of 5 stars Reviewed 8 January 2013

We were owner/guests at Westgate from Dec.29-Jan. 5th. Our stay was very pleasant and very surprising as we had some reservations after reading such horrible reviews. I spoke with a number of resort employees before my visit and was priviliged to meet them during our stay. We had a wonderful deluxe room that was very clean and comfortable. We had... More

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WestgateGuestRels, General Manager at Westgate Tunica Resort, responded to this review
24 January 2013

It was a pleasure having you stay at our property, I hope we went beyond our call of duty to make your stay enjoyable.I look forward to having you, your family and friends here again. I gave copies of the review to each of the employees. Thanks More

Waterford, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 December 2012

One word for my two night stay, "DIRTY". The whole place was dirty with dead bugs every where. Also, no hot water. We had to take cold showers, not fun. Don't waste your money here even if it is cheap.

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review
31 December 2012

Thank you for your review. We apologize for any inconveniences you may have experienced, as we are always looking to improve and you feedback is of great help. The noted issues will be forwarded to proper management as we don't want them to happen again. We hope you give us another chance to exceed your expectations. More

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Sicklerville, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 27 October 2012

10/13-10/17/12 - I am not a Westgate owner, but after my experience at Westgate Tunica, I am no longer considering owning. Clearly, the rooms are NOT well maintained. There were no amenities in the bathroom or kitchen. The bathroom floor was filthy. The vertical blinds in the living room had missing slats so anyone walking by could look in. The... More

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WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review
31 December 2012

Thank you for your feedback. We apologize for any inconveniences you may have experienced, as always we are looking to improve and your feedback is of great help. We hope you give us another chance to exceed your expectations. More

Southaven, Mississippi
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 30 September 2012

To celebrate a memorable day in our marriage, last night ,9/29/12, we stayed at the Westgate Tunica. We had planned a nice relaxing weekend with dinner and a concert in Tunica. First of all we arrived at 1:30pm and asked for an early check-in. Even though the hotel was not even 1/2 full, we were told that they had a... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review
12 December 2012

Thank you for your feedback. We regret to read that your stay was not to your full satisfaction. We are always looking for ways to improve so that we may be able to provide a much more positive experience to all of our guest, your review is greatly appreciated. We hope that you would give us another chance to exceed... More

WV
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 August 2012

We are Westgate owners. Have stayed in several of their resorts. This one is not up to the standards we expected. The good first: The staff (both of them that we saw) were very nice. the room was clean, plenty big enough, and quiet. Beds were comfortable, had a nice little screened in back for morning coffee. It had the... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review
31 December 2012

Thank you for your feedback. We are glad that for the most part our property was to your convenience and that the room amenities were satisfying. As we are always looking to improve your feedback is of great help. We hope you give us a second chance to exceed your expectations. More

Tallahassee, Florida
1 review
2 of 5 stars Reviewed 29 July 2012

Earlier in the summer, I stayed at the Westgate Tunica resort for vacation. First of all, when you enter the lobby, there is no one to check you in. We had to yell "hello" just to find a worker. Many things were wrong with the room when we arrived, such as many small pieces falling off of furniture. The "volleyball... More

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WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review
1 August 2012

We apologize for the issues you experienced during your stay. We have taken note of each one of them and will share them with resort management. Thank you for your review and for bringing these issues to our attention. Should you have any other questions or concerns please do not hesitate to get in contact with us. We hope that... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 July 2012 via mobile

I have so many issues with this place that the space provided for a review is not enough. To sum it up, our stay was absolutely terrible! Next time I will just stay at the casino. I will NOT be back - ever!

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review
20 December 2012

Thank you for your feedback. We are very sorry to read that your stay was not satisfactory, we are always looking to improve and your feedback is of great help. We hope you give us another chance to exceed your expectations. More

Ridgeland, Mississippi
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 July 2012

My husband and I were taking a short three day getaway. The resort was far less than what we expected. First of all, the lobby is very spacious but they do not have an activity center with planned daily activigies. Secondly, there is no wireless internet services available in the rooms nor in the lobby. Thirdly, the televsions in the... More

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Tunica Resort, responded to this review
31 December 2012

Thank you for your feedback. We apologize for any inconveniences you may have experienced during your stay. As we are always looking to improve your feedback is of great help and the noted issues will be forwarded to proper management to insure they don't happen again. We hope you give us another opportunity to exceed your expectations. More

Greenville
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 April 2012

I have stayed at other Westgate properties. This one was a disappointment. Everything was a contrast. Nice leather living room furniture and an old TV and cabinet. Granite countertop in bathroom and a broken TP holder and handle on toilet nearly falling off. If they are still selling these as timeshare units, it would be a mightly hard sell. Would... More

Was this review helpful? Yes 2
See 2 more reviews by TravelinGal920 for Tunica Resorts
 
 
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Additional Information about Westgate Tunica Resort

Also Known As:
Westgate Tunica Hotel Tunica Resorts
Address: 1724 Casino Center Dr, Robinsville, Tunica Resorts, MS 38664
Region: United States > Mississippi > Tunica Resorts
Amenities:
Fitness Centre Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #16 of 18 hotels in Tunica Resorts
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Tunica, MS is the third-largest gambling destination in the United States behind Las Vegas and Atlantic City. Westgate Tunica Resort is close to the casino excitement, golf courses, a pickle factory, the Veterans Memorial and 30 miles south of Memphis, Tennessee. Lodging and accommodations is reminiscent of southern plantation style grandeur. All one bedroom and deluxe suites contain a full kitchen and washer/dryer. Onsite amenities include an outdoor swimming pool, hot tub and fitness room. ... more   less 
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Westgate Tunica Resort
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