We reserved this hotel based on location (needing something between Memphis and Clarksdale, MS.) But we didn't arrive till almost midnight. We reserved two queens, and requested a rollaway upon check-in. The clerk told us it was "against regulations to put rollaways in their rooms!" (So my daughter ended up sleeping on the floor in a sleeping bag.) Their website... more

I have stayed at many hotels - 5 star and below, and this one was up there with the best of them. Accommodations were well thought out - microwave, frig, coffee pot, tea, full bath accessories, excellent TV with full access to stations, excellent bedding, user friendly alarm and check out system with the clock, strong air conditioning, great breakfast... more

Holly was very unprofessional at check in (conversing with other staff instead of checking us in, no directions to rooms, elevators etc). When we checked in(5:30), we requested a roll away bed and were told by Holly that it would be sent up immediately. At 9:40 there was still no roll away bed. After several calls to the front desk... more

Would recommend HGI Southaven, MS, for a business or pleasure stay. Always request this hotel for my business stay. Have been to this hotel numerous times, always enjoy my stay, never disappointed. Gracious welcoming staff, safe, clean rooms, microwave and refrigerator, business center, fitness center and pool, restaurant (great breakfast), airport shuttle to MEM airport 15 min (chose to stay... more

We stayed at this location for 4 nights while visiting the area. The only drawback was that originally the hotel was a little hard to find as it was tucked away behind a Wal Mart Supercenter and another nice shopping complex. Aside from that, the room was great. It's a pretty new hotel, so I supposed that helps, but the... more

This is a great hotel all around. What can I say? Its a Hilton. It is close to shopping, eating, movies, & Memphis area. It is convenient to Downtown Memphis, about a 15 min drive with moderate traffic. Everthing else is walking distance. I stay here frquently (5 times a year) and it is one of my prefered hotels. Its... more

I always talk to the staff at the Hilton Garden. it is so refreshing to speak to someonre who cares. This Hotel cares about your stay. I travel a lot, it is nice when somebody knows your name. The rooms are always ready upon arival and clean. When i stay in southaven,I stay at the Hilton Garden. Hands down the... more

I got stranded by Northwest Airlines at Memphis and needed a hotel. I was able to make a last minute stay at this Garden Inn and found it very modern, clean and cookie-cutter Garden Inn. The staff were very friendly and helpful, which helped with my difficult 24 hour "layover" in MEM. Recommend it for business or personal travel, with... more

My compliments to the Hilton Garden Inn (Southaven, MS), management and staff. I stayed at this property for business in late October...I was not disappointed. The property is exceptionally clean, modern, safe, and convenient. The hotel staff was helpful and friendly in every respect. If your plans include a stay in the South Memphis / Southaven area, I would not... more