Room was adequate and they cleaned it everyday. They always made sure we had plenty of towels and such. We were within walking distance of the waterpark, which was tiny to say the least. But, we were there to let my son have fun and it doesn't take much to keep him happy or occupied. There is a little deli/eatery... More

We stayed at Castle Rock for 3 nights the first week in June. I was a little concerned after reading some of the reviews, but we decided to give it a try, and I am SO glad we did. We were more than pleasantly surprised with the facility, customer service, and the water park. Everything was perfect for our family.... More

We stayed here for 4 nights and loved it. The rooms were clean and maid service came every day. My Grandson loved the polls & water slides. Life guards were the best, very well trained. Yes the bed wasn't the best, but what hotel is? We ate at the restaurant 3 times and it was hot, fresh and fast! We... More

I was super impressed with the friendly staff at Castle Rock. I didn't give much thought to the safety in the water park beforehand. I was pleasantly surprise at how diligent the lifeguards were at patrolling the pools and water slides. We only had breakfast in the restaurant but it was fantastic and the service was great. I loved the... More

We stayed at the Castle Rock for three nights in May, 2013. This was our first trip to Branson and we found the facility on line. We checked in after a long day on the road. Our daughter loved the little alcove made "just for her". The rest of the accomodations were very disappointing. The beds were less than comfortable.... More

My wife son and myself stayed here for two nights in may. Upon check-in the front desk attendant tried to avoid giving me the living social deal I had since I didn't have it on my reservation. The thing is I did mention it when reserving the room. After some time he finely gave in and acted like he was... More

The room we requested was supposed to be wheelchair accessible the bathroom was the room was not we had a very tight squeeze to get a child wheelchair to the bathroom. The air conditioner was not cooling properly and the exhaust fan in the bathroom did not work when maintenance came they simply said not sure why these things aren't... More

We went for a fun weekend in Branson. The waterpark was great for my 5year old tons of stuff (you have to be over 42" tall for the slides), she had fun! The customer service was poor to down right rude up to the point of saying maybe we should have stayed somewhere else if we wanted that. I was... More

After reading the negative reviews on this website (AFTER I had purchased two nights at this place through a deals/Groupon-type like website) I freaked out a bit because I wondered what I was going to be getting into. We stayed in the annex and the room was clean, updated, sheets clean, towels soft, etc. Room was cleaned/beds made while we... More