We thought perhaps the rooms would be squeaky clean with so few winter season customers. Not the case....at all. The first thing we saw when we put on the lamp was the shade was totally obviously totally brown watermarked like it had been in a flood. The "white" sheets were very dingy looking and the red blanket thing across the... More

Very nice hotel with friendly, helpful staff. My room was clean and quiet. I was surprised by a phone call from the front desk asking if everything was ok....wow, that was nice. I would definetely stay again. More

If you are looking for great customer service, this hotel is number one! Great location, very clean, nicely decorated, refrigerator in room was added bonus. Hot breakfast with many choices. Small gift shop with capability for purchasing show tickets. We even received a call soon after our arrival to make sure everything in our room was satisfactory! This is where... More

Great location. Very friendly, helpful staff. The front desk even called after I was settled in to make sure I was happy with my room. This is a clean room with basic amenities. I would definately stay there again. More

This my families first stay at this location in Branson. Definitely better than the Holiday Inn on the 'Strip.' Very nice two-story lobby with very friendly and helpful staff. Our room was large and nicely appointed (jacuzzi, refrigerator, etc.). And it had plenty of electrical outlets, a must for recharging phones, iPads, etc. Free breakfast was typical, as was the... More

The quality of the bed linens and towels were disgusting. The sheets were of a low threadcount and the towels were frayed. I would have been embarrassed to use such poor quality linens in the guest room of my own home. The mattress on my bed was too hard and lumpy. The bathroom way too small. My closet at home... More

It's a Holiday Inn Express. If you want a Four Seasons go to one. It was clean except for some dust, the employees were nice and very helpful. There was a FREE (so don't complain) breakfast that was reasonably good. Great location and comfortable beds. Microwave and refrigerator in room. And QUIET! We were next door to the breakfast room,... More

There are many hotels to choose, but start by looking on Green Mountain Dr. That was a big plus for this otherwise average hotel. Wall a/c leaked cold air from the outside in its ill fitting cabinet. Floodlights on the exterior light the hotel and the rooms. What idiot architect devised this. Go home, do the same and tell me... More

We called in to extend our stay prior to our arrival and were given a $30 per night reduction......this really wasn't enough. The hotel was "updated" a year ago however it was done in a very unapppealing color scheme and it had a "cheap" feel to it. The rooms were small compared to other hotel chains we have used. The... More