We stayed at Grand Crowne From Aug. 30-Sep 6,2009.The first 2 days we had several maintenance problems with our room. We ended up with a room with bed bugs. They did move us to a new building #2).The Surrey Inn where breakfast is served refused to let me eat our last day just because I showed up 15 min early.... more

Despite what other reviews may think about The Surry Inn, and they have have a right to their opinion, but I found it to be a clean and freindly place to stay. My husband nad myself have stayed at The Surry Inn many times. The hotel is an older hotel and it has been very well maintained. We like that... more

WOW - unbelievable - And this was not the only thing. First let me say, I knew this was not a highly recommended place to stay. I took my chances. BUT I did not expect any of the follwing: 1. Bugs found in the Bath Tub. 2. Bugs found in bed while sleeping. ( this was the last night of... more

We exchanged through Interval International for The Surrey Grand Crowne Resort. (Take note that this is NOT the same facility as the Grand Crowne Resort Surrey Inn or Carriage House.) The check in process was very quick and efficient. The rooms were available at 4:00 pm as stated. We reserved a 3 BR/3 BA unit. After reading many of the... more

Originally, we booked this motel for 2 nights. After being put in a room in which the air conditioning did not work, we requested a new room. We were put in the room next door and once we realized that this air conditioner did not work either, we were told to contact the motel security since it was after 11... more

We decided to attend a "low-pressure" time-share presentation at the Grand Crowne Resort that was presented to us at Shorty Small's Restaurant. This was our annual family vacation and we've never attended a time-share presentation, but thought it would be great to get a discounted nice hotel ("resort") and some music show tickets. After listening to the long 3 hour... more

Don't believe anything they tell you over the phone. The whole package deal is one lie after another! They will tell you what ever you want to hear. We took them up on their summer package where you sit through a 90 min. presentation of the resort. This is where you sit for 3 full hours and get lectured on... more

Stayed with my family to attend the sales presentation and to get the $50 voucher. The font desk area is very nice but be wary, it does not reflect the rest of the so called "Inn". This is basically a dumpy motel. We checked in and this went fine but we were given a room with a huge water stain.... more

This was the most disapointing trip we have ever been on.The rooms smelled like cat and dog.The staff was rude.They have staff that works at both the grand crowne and short smalls.They are all in the scam together. They promise you a 300.00 gas card,and it turns out it takes you one full year to get your 300.00 dollars back.You... more