We stayed for two nights the first weekend of Oct 2009. My first impression of the guy (Ephriam) working the front desk wasn't that great, he seemed unhappy to be there and completely disinterested in doing anything to help me out. That impression was later confirmed when my fiance went to the front desk to ask for a remote for... more

Don't stay at this Best Western unless you really are looking for somewhere to stay in a pinch close to the airport. Musty rooms, no elevator, in need of remodeling. They put us next to the exit/entrace door and we heard the door slam all night. When we complained in the morning the staff acknowledge the room they put us... more

I was entirely appalled with the overall attitude of the staff of this specific hotel. I went there with others during a convention in hopes of having fun. Not only were we (who paid for hotel accommodations) not allowed to sit in the chairs of the lounge, but our cards were demagnetized for the pool and fitness room. The head... more

My wife and I stayed at the Best Western in Bridgeton, MO on July 16th-19th. We had a great trip and really enjoyed St Louis. I have more good to say than bad. The king size bed was very comfortable and we slept well. I was pleased with the overall cleanliness of the hotel and room. The staff was very... more

We're from St. Louis and overnighted here on our way out of town. The front desk staff was dressed in hospital scrubs and generally less professional than I expect. The hotel is a large square with a pool in the middle. Navigating the square from the "park and fly" parking to the front desk, to our room was somewhat difficult.... more

We stayed for three nights for our annual Thanksgiving visit with family. I read the reviews and had mixed feelings but book it anyway. What a pleasant surprise. We've stayed at other buget priced hotels in the Florissant/Hazelwood/Bridgeton area, and this was the best choice ever! Rooms were comfortable, clean, quiet, and we felt safe. Staff very friendly and helpful.... more

I had read some reviews on line and did not know quite what to expect, but after an unexpected long day of travel, the airport plaza inn was a pleasant surprise. The rooms are clean and have an above average decor. The hotel was renovated last year, so there is a new look and feel to the hotel complex. They... more

Chose hotel due to location near airport. Located on main road but access is limited and very difficult to navigate. You have to exit, take a back road to another back road and come around on the back side of the property. The beds were poorly made (all of the sheets and blankets touching the floor on one side). The... more

Getting to the hotel is hard, you can see it from the interstate, but you have to make sure you take the right exit. If you get off one too early you might not know where to turn. You have to turn onto a service road and wind around till you get there. We had to switch rooms, because the... more