We came in late and only stayed one night. The staff was extremely accommodating and service was prompt. I stayed with my daughter who is in a wheelchair. My only complaint is there isn't many handicapped parking spots.

The rooms, location, breakfast and value were great. Service was awful. Our room wasn't made up on day 1, and when I called to ask about it and get towels I was treated horribly. Not an apology, not a "how can we help fix it?" Also there were earwigs or something in one of the beds. And when I made... More

Stayed there for two nights. The location is great, many coffee shops and things like that around. However, my room wasn't that clean, one of the bellboys was kind of rude, the other one was extremely helpful though. I accidentally left my camera in my room after checking out and, of course, it was never found by the staff. The... More

stayed one night (Saturday) with kids. were enticed by online $106 rate but when I called there were no more rooms available. ended up reserving on expedia for $148 +/- but still a good value. front desk staff, housekeeping, and restaurant staff were extremely nice. room was decent and somewhat clean although a used bar of soap was in our... More

Stayed here on business for two nights. If you have business in the Clayton business district and are a loyal Priority Club member, then you will likely be satisfied here. Service was inconsistent - a few little stumbles when checking in, but no fatal flaws. This hotel seems to be three buildings and a parking garage that were all connected... More

I stay here only because it is one block from our corporate office and we have a corporate rate. Just witnessed an incident handled very badly by security staff. Would not bring children here and will probably bring protection for myself the next time I have to stay. Not for business people who need their rest.

We were at this Crown Plaza for 5 nights in May. I reserved the concierge level and the room included breakfast. Check-in was very simple and the lady very informative and friendly. The self parking was not included in my room but was added and very convenient. The hotel in near so many great places to eat and excellent shopping.... More

I stayed for four nights at the Crowne Plaza as I was attending a conference in St Louis. I took the metrolink and was in downtown in 25 minutes. The hotel is large with comfortable rooms and is a good place for business travellers. There is a good and free business centre where I was able to print and scan... More

I stayed at the Crown Plaza in Clayton Mo last week. They location and set up were great. The most striking feature, however was the staff friendliness and professionalism. I was very impressed with the care Steven and Doris provided their guests in the concierge lounge. They never missed a step. I looked forward to seeing them each day. They... More