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All 10 Creve Coeur hotels

Extended Stay America - St. Louis - Westport - Central

2.0 of 5
12161 Lackland Road, Creve Coeur, Saint Louis, MO 63146 (Formerly Homestead Studio Suites)
Hotel amenities
Extended Stay America - St. Louis - Westport - Central
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62%
Ranked #7 of 10 hotels in Creve Coeur
Most recent review
4 of 5 stars Reviewed 14 June 2013
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27 reviews from our community

    Trip type
Traveller rating
    5
    10
    4
    7
    1
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 June 2013 NEW

The lady at the front desk was named Cindy. She was very pleasant and very helpful. She made a big difference upon arrival. The room was clean and neat. My wife and family stayed in the double queen smoking suite for three nights and it wasn't smokey smelling at any point of our visit.The only problem was there wasn't enough... More

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Saint Louis, Missouri, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 March 2013

I decided to stay here after selling my home and it was very nice. My room was handicapped equipment and clean. The front desk offered to remove anything I didn't think I needed to move aroound since I have a mobility device. The bathroom was clean as well as the shower. I truly feel comfortable and safe.

Was this review helpful? Yes
Region39, Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review
14 March 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

Chesterfield, Missouri
1 review
2 of 5 stars Reviewed 16 February 2013

I have recently stayed here because my girlfriend and i wanted a hotel with a kitchen in it due to it being valentines day and she wanted to cook. When we got into the room we had mixed emotions. The kitchen was ok and a suprise to say the least. The room was what you would expect for the price.... More

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Region39, Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review
21 February 2013

Thank you for taking the time to make us aware of your experience. I know how committed we are to satisfying our guests, which is why it gave me great pleasure to read your kind words about our staff. Given this commitment, it was with great concern that I read the rest of your account. You have my most sincere... More

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United States
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 January 2013

I have stayed here many times and as far as I am concerned, the rooms are hit and miss, but mostly good here. Occasionally I will get a room with a gross chair or sticky carpet, but the rooms always appear clean. Sometimes they seem a little rundown. torn carpet, and scuffs here and there, but overall not too bad.... More

Was this review helpful? Yes
Region39, Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review
30 January 2013

Thank you for taking the time to write a review of your stay. I'm glad that you like the kitchens in the rooms and even if there are some items that are occasionally missing, I am happy to hear that the staff worked tirelessly to get the issue corrected. Thank you again for sharing your experience with us. We look... More

Fort Worth, Texas, United States
1 review
2 of 5 stars Reviewed 23 October 2012

The cleanliness is not up to par. I know that you get what you pay for but I expect dated rooms in a 2 star hotel not filthy ones. The room smelled so bad that I immediately went out and bought febreeze. The carpet had not been vacuumed, there were stains on the sheets, and mold covered the bottom of... More

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Region39, Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review
24 October 2012

I received a copy of your review, and wanted to take a moment to personally respond. The housekeeping and maintenance issues you described is not acceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am working with the entire staff on cleanliness of the guest rooms and the inspection process. I am grateful... More

Toronto
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 September 2012

I uploaded 10 pictures of my hotel suite - you can form your own opinion. I stayed 5 nights. Pros: hotel location (easy access to highway and restaurants); room size (big); bathroom size (big); room amenities (fridge, microwave and 32 inch flat screen TV); comfortable and clean bed; free parking and free internet. Cons: intermittent internet access (it only worked... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review
28 September 2012

It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. I do appreciate the 10 pictures that you posted as well, as it presents a true visual of the property. As you know, our unique suites are designed with you in mind. Offering amenities like a full... More

Fulton, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 June 2012 via mobile

I booked this room on priceline for $28 with tax the price was $39.66. I was going to be having surgery very early the next day and didn't want to drive 2 hours at 3am in the morning. The room fit my needs it had a frudge, small stove, micowave, coffee pot. The room was clean too. The only complaint... More

Was this review helpful? Yes 1
Management response:
16 July 2012

Thank you for taking the time to review your recent stay at Homestead St. Louis - Westport. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that our guests have many lodging options, which is why it is so important to... More

Springfield, Missouri, United States
1 review
4 of 5 stars Reviewed 11 June 2012

The hotel was very nice, the staff were very welcoming, and were very informed. The hallway to the room smelled a bit; however the room I stayed in had no smell. The room was very spacious and clean. When I have to go up to St. Louis again, I will definitely stay here.

Was this review helpful? Yes
Management response:
16 July 2012

It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead St. Louis - Westport. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the... More

O'Fallon, Illinois, USA
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 30 May 2012

I just needed a cheap room near work one night, and I stayed here. Having a kitchen is great because I was able to cook my own breakfast in the morning. Unfortunately there was no oven and no non stick pans. The dishes were not clean very well and there was no provided dish soap for me to wash them.... More

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Management response:
12 July 2012

I recently received a copy of your review of the Homestead St. Louis - Westport. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We specialize in providing clean, comfortable rooms at an affordable price. That means we... More

Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 9 April 2012

The staff was friendly and the rooms were large and Very clean. Me and my wife fell in love with the floor to ceiling closet mirrors right by the bed. ;-)

Was this review helpful? Yes
Management response:
16 July 2012

Thank you so very much for your glowing review of Homestead St. Louis - Westport. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we... More

 
 
 
 
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Additional Information about Extended Stay America - St. Louis - Westport - Central

Also Known As:
Homestead Studio Suites St. Louis - Westport Hotel Creve Coeur
Homestead Studio Suites St. Louis - Westport Hotel
Homestead Suites Saint Louis
Homestead Saint Louis
Homestead Studio Suites Westport
Saint Louis Homestead
Saint Louis Homestead Suites
Extended Stay America - St. Louis - Westport - Central Saint Louis/Creve Coeur, MO
Address: 12161 Lackland Road, Creve Coeur, Saint Louis, MO 63146 (Formerly Homestead Studio Suites)
Region: United States > Missouri > Saint Louis > Creve Coeur
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #7 of 10 hotels in Creve Coeur
Price Range: £
Hotel Class:2 star (2*)
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