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The Elms Hotel and Spa

3.0 of 5
401 Regent St., Excelsior Springs, MO 64024
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The Elms Hotel and Spa
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137 reviews from our community

    Trip type
Traveller rating
    103
    27
    6
    1
    0
Date Rating
Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 18 May 2013 NEW

This is a great hotel with really poor service. During a three day stay the room never got cleaned and I had to call and beg for clean towels. Staff is poorly trained and generally rude. Focus at The Elms is events, not hotel guests. Staff is stretched too thin to provide good service to hotel guests because all resources... More

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De Soto, Kansas
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

My husband and I decided to celebrate our wedding anniversary closer to home last fall- the Kansas City Star had a feature on The Elms and it looked so inviting we decided to spend a weekend. There was a special, which gave us an allowance to be used at the hotel, so we had breakfast and supper at the hotel,... More

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Columbia, MO
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013 NEW

For a relaxing get-away, this place can't be beat. The grounds were lovely and peaceful, the rooms are very nice (recent $20 million remodel), and the historic character of the hotel is charming. Food was excellent, and the spa is world-class. If you want to treat yourself to a suite, the Truman Suite is beautiful, roomy, and has an intriguing... More

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See 3 more reviews by dougemail for Excelsior Springs
Saint Louis, Missouri, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

This incredible hotel and spa boasts history, eager-to-please staff and elegant dining. Sadly, the town in which it sits has been ravaged by another Wal-Mart. What appears to be the remnants of a once bustling downtown business district, is populated only by stores which do not compete with the retail juggernaut: martial arts, wedding dresses and dog grooming to name... More

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See 2 more reviews by Christian M for Excelsior Springs
Buckner, Missouri, Usa
1 review
5 of 5 stars Reviewed 1 May 2013

The Elms is a quality establishment with a World Class Spa in a quiet yet engaging little town. Very much worth the time to visit and relax! Local establishments like the Willow Springs Mercantile make the trip even better. Make SURE you take some "me" time and get a masage and then relax in the Grotto. The Grotto is an... More

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Kansas City
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 April 2013

Our experience at the Elms was wonderful. The staff went out of their way to make everyone in our party comfortable, and to honor every request. The rooms are comparable to those at any 5-star hotel, and the spa and Grotto were perfectly relaxing. I highly recommend a visit!

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A TripAdvisor Member
5 of 5 stars Reviewed 29 April 2013

The whole experience was great!! Very relaxing and peaceful. I can't say a whole lot about the value because we purchased a groupon deal that was awesome! There are only a couple of things to gripe about. First off the bed, I am sure it is a very high quality mattress but unless you like a very firm bed it... More

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Lincoln, NE
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 29 April 2013

When you turn the corner to arrive at the place, you draw your breath. It is a real old school Missouri beauty. It would be a great place for a wedding or major life event. I didn't have a chance to go to the spa, but my friend did and said it was a magical experience. It is the kind... More

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A TripAdvisor Member
5 of 5 stars Reviewed 29 April 2013

The Elms is a real gem, just a 30 minute drive outside Kansas City, MO. A beautiful historical hotel that has just had a 16 million dollar renovation, absolutely gorgeous! The Spa is top-notch, also totally renovated and beautiful. Beautiful restaurant on site with great food and The Cafe, also on site, for espresso drinks and yummy in-house made pastries... More

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Top
1 review
5 of 5 stars Reviewed 29 April 2013

The staff were extremely helpful and knowledgeable about their areas. You could actually ask any of the staff what they thought of a menu item or a wine and the could intelligently respond on their thoughts. The spa and fitness area is kept to a high level of standards and is a great place to relax and shed the stress... More

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Woodstock Inn Bed and Breakfast
Great value on a similar hotel
Independence, MO
4.5 of 5 stars 33 Reviews
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Additional Information about The Elms Hotel and Spa

Also Known As:
The Elms Hotel Excelsior Springs
Elms Hotel Excelsior Springs
The Elms Hotel
Elm Resort
Address: 401 Regent St., Excelsior Springs, MO 64024
Phone Number:
Region: United States > Missouri > Excelsior Springs
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Excelsior Springs
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
This is more than just an escape from the everyday.It’s an ageless journey to a place where life moves alittle slower. And now, our renovated hotel and spabring The Elms into an entirely new age. It’s thesame old charm, newly appointed. So be our guest.Experience this iconic hotel anew, rejuvenate at thespa and explore charming Excelsior Springs. Wethink you’ll find it to your liking. ... more   less 
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The Elms Hotel and Spa
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