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Hampton Inn Jefferson City-@ Capital Mall Hotel Reviews

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All 14 Jefferson City hotels

Hampton Inn Jefferson City-@ Capital Mall

2.5 of 5
4800 Country Club Drive, Jefferson City, MO 65109
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Hampton Inn Jefferson City-@ Capital Mall
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Ranked #8 of 14 hotels in Jefferson City
4.0 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    19
    13
    7
    4
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Date Rating
A TripAdvisor Member
“Jefferson City Unilever Business Trip”
4 of 5 stars Reviewed 13 June 2013 NEW

Hotel stay was good. Only off spot was the elevator was inoperable during my two night stay due to a suspected lightning strike the weekend prior to my arrival. Staff was great and accommodating. Great location that is close to restaurants and an easy commute for my business needs.

Review collected in partnership with Hampton

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jch-agm, Manager at Hampton Inn Jefferson City-@ Capital Mall, responded to this review
14 June 2013

Thank you for completing a review of your stay with us. Your feedback and input are very important to us. While we gave every guest the opportunity to cancel or move their reservation during the outage, we added extra staff in an effort to accomodate the needs of all those who chose to stay. It is always good to hear... More

Denver, United States
1 review
“Terrible Staff and Non-Working Elevators!”
2 of 5 stars Reviewed 11 June 2013 NEW

The staff at this hotel are not user friendly and don't seem to care at all about the comfort or conveience of the guests. When I stayed here, the elevators weren't working, and they acted like they didn't care. I explained that i had recent knee surgery, and they seemed uninterested and just said they have no control over the... More

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jch-agm, Manager at Hampton Inn Jefferson City-@ Capital Mall, responded to this review
13 June 2013

Thank you for taking the time to complete a review. You have received multiple refunds for your stay, since you were not satisified. I have personally spoke with you, e-mailed you, and Hilton Guest Assisance has as well. The elevator was Out of Order due to a lightning strike, as your team leader was notified of two days prior to... More

Atlanta, Georgia
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 37 cities Reviews in 37 cities
25 helpful votes 25 helpful votes
“An Oldie but Goodie Hampton”
4 of 5 stars Reviewed 31 May 2013

This is an older decor Hampton Inn but my room was in good condition, everything was clean and functional and the bed was comfortable. The staff was courteous. The breakfast is the typical spread for a Hampton Inn (very good with plenty of options). The breakfast area was larger than most Hamptons with plenty of tables. Breakfast went from 6-10am... More

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jch-agm, Manager at Hampton Inn Jefferson City-@ Capital Mall, responded to this review
1 June 2013

Thank you for taking the time to complete a review. Your feedback and input are very important to us. We strive daily to meet and exceed our guest expectations. Thank youf or choosing Hampton Inn! Charles Tattershall, Operations Manager More

Lincoln, United States
1 review
“Ok”
3 of 5 stars Reviewed 30 May 2013

The rooms are outdated and no plug ins available by the beds. The breakfast spread was great, had lots of options. Always had cookies in the evening, but due to business arangements we always just missed getting to enjoy one!

Review collected in partnership with Hampton

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jch-agm, Manager at Hampton Inn Jefferson City-@ Capital Mall, responded to this review
31 May 2013

Thank you for choosing Hampton Inn! Taking time out of your busy schedule to write a review is much appreciated. Our staff works daily to ensure each guest has a great stay. Your feedback and input are very important to us in our ongoing effort to exceed every guest expectations. I want to personally apologize the additional outlets added in... More

McKinney, Texas
1 review
“Family Visit”
3 of 5 stars Reviewed 27 May 2013

The only problem was our beds were not re-made and some trash was not removed after our first night of a two-night stay. Breakfast was good and the fitness room is average (only dumbells for weights, but several cardio devices. So as hilton Honors member I can only provide an "Average" rating for this hotel.

Review collected in partnership with Hampton

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jch-agm, Manager at Hampton Inn Jefferson City-@ Capital Mall, responded to this review
29 May 2013

I appreciate you taking the time to complete a review. Per our telephone conversation, you were given a refund of one's nights stay in keeping with hotel and Hampton policy because you were not fully satisfied with your stay. We work continually to exceed the expectations of every guest, and if we fail to do so we strive to make... More

Springfield, MO
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Great place to stay in the Capital City”
4 of 5 stars Reviewed 17 May 2013

Stayed here along with a business associate. It had been several years since I stayed here. The facility is starting to show its age but it is a great place to stay. I would recommend it any time you need to stay in the area. Pricing is very good for Hampton and it is close to several restaurants. Keep in... More

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jch-agm, Manager at Hampton Inn Jefferson City-@ Capital Mall, responded to this review
19 May 2013

Thank you for posting on trip advisor. It is always a delight to see reviews from those who have had a pleasant stay with us. The updates to the Lobby and Breakfast area are near completion. Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager More

A TripAdvisor Member
“Hampton Inn Jeff City”
5 of 5 stars Reviewed 1 May 2013

The experience we had at this hotel was wonderful. All of the staff was friendly, courteous and helpful. The rooms were nicely decorated. They even offered shuttle service to our venue and had sign up sheets that were extremely helpful. We could plan our day around the times the shuttle was available.

Review collected in partnership with Hampton

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jch-agm, Manager at Hampton Inn Jefferson City-@ Capital Mall, responded to this review
15 May 2013

We appreciate you taking the time to complete a review following your stay with us. It is always good to hear from those who have had a great stay. The staff works daily to ensure every guest stay exceeds their expectations. Thank you for choosing Hampton Inn - Jefferson City! Charles Tattershall, Operations Manager More

Leawood, Kansas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Very Nice and Good Location”
4 of 5 stars Reviewed 29 April 2013

We were in Jefferson City to attend a ceremony at the State Capitol. The location of this hotel was not as close to the Capitol as some other chains, but this brand is ALWAYS reliable. Close to many restaurants, and only a few minutes in to downtown.

Review collected in partnership with Hampton

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jch-agm, Manager at Hampton Inn Jefferson City-@ Capital Mall, responded to this review
30 April 2013

Thank you for completing a review of our hotel on trip advisor following your recent stay with us. Your impute and feedback is very important to us in our ongoing effort to ensure every guest has a tremendous stay with us. It is always a delight to hear from those guest who were pleased with my staff's continuous efforts to... More

Naples, Florida
1 review
“Great Hotel, Exceptionally Clean and Comfortable”
5 of 5 stars Reviewed 28 April 2013

We couldn't be happier with our experience at this Hampton Inn. Check-in was easy and our room was exceptional. There was a note on the headboard saying that the duvet cover was freshly washed. We had a wonderful jacuzzi tub in our room. The pool and work out room were great and my husband enjoyed the daily breakfast. Highly recommend... More

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City-@ Capital Mall, responded to this review
29 April 2013

The entire staff strives every day to exceed the expectations of our guest. We appreciate you taking the time to provide feedback and impute through Trip Advisor. It is continually a delight to hear from our guest who had a wonderful stay. Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager More

Jefferson City, United States
1 review
“Excellent place to stay”
5 of 5 stars Reviewed 25 April 2013

Outstanding Motel. This is a great place to stay close to everything, and a free breakfast. Laundry, Pool, Gym, it has it all. Good staff, clean room, new accomadations. This place was quiet and is well cared for. STAY HERE.

Review collected in partnership with Hampton

Was this review helpful? Yes
jch-agm, Manager at Hampton Inn Jefferson City-@ Capital Mall, responded to this review
29 April 2013

Thank you for taking the time to post your hotel experience on trip advisor. Every guest experience is important to us. It is always a pleasure to hear from those who had a great stay. Charles Tattershall, Operations Manager More

 
 
Hampton Inn Jefferson City-@ Capital Mall
Hampton Inn Jefferson City-@ Capital Mall
4.0 of 5 stars 45 reviews
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Additional Information about Hampton Inn Jefferson City-@ Capital Mall

Also Known As:
Hampton Inn Jefferson City-@ Capital Mall Hotel
Hampton Inn Jefferson City-@ Capital Mall Hotel Jefferson City
Hampton Inn Jefferson City
Jefferson City Hampton Inn
Address: 4800 Country Club Drive, Jefferson City, MO 65109
Phone Number:
Region: United States > Missouri > Jefferson City
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Jefferson City
Price Range: ££
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn Jefferson City-@ Capital Mall
4800 Country Club Drive
Jefferson City, MO 65109
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