The rooms were very clean. The staff was very friendly. Breakfast was great. They offered a wide variety of foods. more

Very nice Best Western! Earlier this month I had stayed at 2 Best Westerns (one in GA, one in TN) and found them to be very disappointing, and on the way to being the next Motel 6, so I was very hesitant in staying at Best Western. However, this hotel in Joplin was VERY NICE! Very clean, and up to... more

This Best Western was pet friendly and people friendly. The room was recently renovated and clean. There was space to walk the dogs and the parkng lot was well lit. It's convenient to the highway. more

We stayed in a king suite / pet room because we have 2 dogs and upon arrival we found room to smell of pet urine, food / trash was on the floor next to bed and under bedside tables, coffeemaker had brown sludgy substance on opening of water tank, bed did not have a mattress cover / pad and when... more

This tied for the worst hotel on our trip, fortunately it ws also the cheapest. The room was tiny, the bathtub did not drain, there was no desk, the room was not very clean. The bed was uncomfortable. The young ladies at the front desk were clueless. There was so little room for breakfast that we went elsewhere. And I... more

We reserved eight rooms for two nights for a family reunion. We cancelled one reservation at the last minute, and the staff handled this cheerfully, without charging us for the room or a cancellation fee. This hotel is a great bargain: decent rooms at about half the cost of nearby hotels. The only real problem -- and it's a potential... more

I was visiting a friend and pre-booked this hotel. It is an older property but well maintained. Conveniently located on the main shopping street there are good dining places around. The rooms open on to the balconies which could be a problem in wet weather. The rooms themselves are comfortable and clean. The lobby area is too cramped and the... more

This hotel is a great bargain..The rooms are great decorated and well kept. Didn't expect free high speed internet and long distance calls for the price. Excellant points program too!! more

Rooms are great and well maintained. We stay at this Best Western twice a year on our way from Indiana to Phoenix. The Staff is great and helpful and drive up parking is always a plus. more