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All 109 Kansas City hotels

InterContinental Kansas City at the Plaza

4.0 of 5
401 Ward Pkwy, Kansas City, MO 64112
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InterContinental Kansas City at the Plaza
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66%
Ranked #31 of 109 hotels in Kansas City
Most recent review
5 of 5 stars Reviewed 10 June 2013
JerzboyMiami Miami
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366 reviews from our community

Traveller rating
    116
    120
    57
    41
    32
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Families
56
 
Couples
100
 
Solo
30
 
Business
125
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Miami
Top Contributor
66 reviews 66 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 10 June 2013

Gotta first say that I was without a doubt amazed by this hidden gem in the midwest USA called Kansas City, MO. The InterContinental sits perched on a hill overlooking the picturesque Plaza area and along a beautiful creek. The hotel property has had various lives but yet it still maintains it's old world charm. Great lobby, welcoming staff with... More

Was this review helpful? Yes 1
See 5 more reviews by JerzboyMiami for Kansas City
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review
12 June 2013

Dear Guest, Thank you for sharing your 5-star experience on Trip Advisor! Please know your review will shared with John and our entire team. They will enjoy reading it as much as I did. We look forward to serving you again the next time you travel to our great city! Sincerely, Don Breckenridge General Manager More

Rossville, KS
2 reviews
4 of 5 stars Reviewed 9 June 2013

The staff at this hotel is fabulous, from the valet, to the concierge, to the pool attendants we received friendly service who went above and beyond to make our stay special. The location is great, too. It's within walking distance to fabulous restaurants and shopping, but it's also perfect to just sit and people watch. We could watch the gondolas... More

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review
12 June 2013

Dear Guest, Thanks for your kind words regarding your recent stay! We're glad you were able to enjoy the 9th annual Dragon Boat races. It is one of the more popular events on the Plaza each summer and you can't beat the birds eye view from the hotel. We hope to have the opportunity to serve you again in the... More

Olathe, Kansas
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 9 June 2013

We are from Kansas City but decided to stay at the Intercontinental when our daughter was married since we had family in from out of town. The room was spacious & beautiful. Parking is easy with access from each floor of the hotel. The view is spectacular of the country club plaza. The bellmen were polite & friendly. Overall I... More

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See 2 more reviews by lbureman for Kansas City
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review
12 June 2013

Dear Guest, Thanks for sharing your experience on Trip Advisor! We're pleased you enjoyed all aspects of your stay and will look forward to serving you again on Thanksgiving. It is truly a magical evening with the Plaza Lighting Ceremony, the hotel's fireworks show, and of the course the special meaning of the holiday. Sincerely, Don Breckenridge General Manager More

Denver, Colorado
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 June 2013

The InterContinental hotel is conveniently located with easy access to shopping and restaurants. The room was clean and the beds were comfortable. The room was a decent size, and even though many pictures on Tripadvisor show rooms with a couch in them, ours didn't have one, and with 4 people in the room it seemed that beside the bed there... More

Was this review helpful? Yes 1
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review
12 June 2013

Dear Guest, Thank you for sharing your feedback. We're pleased you enjoyed our location and found your room to be very clean with a comfortable bed. We apologize for the noises that disturbed you. We understand the importance of a good nights rest and hope you were not distracted. Please know we do offer complimentary coffee and hot tea in... More

Saint Louis, Missouri, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 June 2013

I have stayed at this hotel 4 times in the past 3 months and love it. The staff is very attentive and so welcoming. It's location is fabulous and surrounded by wonderful restuarants They also do a great job of holiday brunches!!

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review
3 June 2013

Dear Guest, Thanks for posting your experience on Trip Advisor! Please know we appreciate your kind comments and your loyalty to the hotel. Whenever I may be of service during any of your future stays, please do not hesitate to contact me at dbreckenridge@kansascityic.com. Sincerely, Don Breckenridge General Manager More

Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 June 2013

After one of the most horrendous times at the hands of Mother Nature did I require to seek shelter at an upscale hotel to relieve my past stress.. Tried this hotel because not many other nice ones around here... Clean sheets!

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review
3 June 2013

Dear Guest, We're sorry to hear the recent rash of Mother Nature impacted you. Glad to hear you enjoyed you stay! Sincerely, Don Breckenridge General Manager More

Lexington, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 May 2013 via mobile

Came here for a conference. Was very impressed. Everything was top notch. The room, the location, the amenities and the staff. Is in the perfect spot to walk over to the shopping areas. Short ride to the fabulous homes located on ward pkwy. Hoping to go back for a non work related visit. Would highly recommend.

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HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review
30 May 2013

Dear Guest, Thank you for sharing your 5-star hotel experience on Trip Advisor! The homes along Ward Parkway are indeed very impressive. The next time you are here, we suggest you drive through Mission Hills. It's a city on the Kansas side, just two blocks west of Ward Parkway. The estates located through-out the small city are spectacular. Please ask... More

Victor, New York
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 May 2013

The intercontinental is a very large hotel overlooking the Plaza in KC. Great location for easy walking to all the restaurants and shopping. Rooms are large and for the most part clean. I did have a soiled duvet cover on my bed that took 3 attempts to replace late at night. I finally got 2 housekeepers to change out the... More

Was this review helpful? Yes
See 4 more reviews by Kathleen56_11 for Kansas City
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review
30 May 2013

Dear Guest, Thanks for the feedback regarding your recent stay. We're glad you enjoyed your experience and intend on returning. We will look forward to serving you at that time. Please do accept my apologies for the issue with the duvet. Clearly not our best effort. If you would like to let me know the date of your stay and... More

West Des Miones, IA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 28 May 2013

What a great time, The wife and I went to the hotel for little weekend get away to the plaza area. We had a great time walking around the plaza and enjoying the fine places to dine and have cocktails. The hotel was wonderful, very clean nice lounge and wonderful rooms with a great view of the plaza. The beds... More

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review
29 May 2013

Dear Guest, We're happy that you and your wife enjoyed your weekend get away! It's always great to refresh. Please stay with us again the next time you visit the area. Thanks, Don Breckenridge General Manager More

Des Moines
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 28 May 2013

Great hotel. Staff is friendly and efficient. Valet staff was very friendly. Remembered who we were every time. Walking distance to the Plaza. Don't forget to walk up the hill to Jacob Loose Park. Live music in the lobby bar was outstanding.

Was this review helpful? Yes
HostKansasCity, General Manager at InterContinental Kansas City at the Plaza, responded to this review
29 May 2013

Dear Guest, So glad to learn that you enjoyed all aspects of your stay! Thanks for the 5-star rating. It would be our pleasure to have the opportunity to serve you again in the near future. Sincerely, Don Breckenridge General Manager More

 
 
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Additional Information about InterContinental Kansas City at the Plaza

Also Known As:
Intercontinental Kansas City At The Plaza Hotel
Intercontinental Kansas City At The Plaza Hotel Kansas City
Intercontinental Kansas City
Kansas City Intercontinental
Fairmont Hotel Kansas City
Address: 401 Ward Pkwy, Kansas City, MO 64112
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotels in Kansas City
#28 Family Hotels in Kansas City
#31 Business Hotels in Kansas City
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more   less 
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