First and foremost we'd like to say that some of these so-called reviews are way off base. This is the BEST motel in this neighborhood. That's it. We stayed two nights. It is three years new, clean, well staffed. Nothing was unsuitable. Nothing. We arrived early evening and needed an adjustment to our reservation to a different room (top floor).... More

Spent a week here on business, I typically stay down in Overland Park, which is a much nicer area, when I'm in KC but this hotel was a PC PointsBreak hotel so I couldn't pass up the deal and stayed here instead. All in all this is a pretty decent hotel, the area isn't necessarily the greatest, it's not bad... More

The Candlewood Suites Northeast in Kansas City, MO is a really great place to stay. It is new, everything works great. The exercise room is very nice as is the indoor heated pool. Sitting on a hill that gives a view of the Kansas City skyline is a perfect location. I was able to get downtown in 15 minutes, several... More

We stayed two nights at the Candlewood Suites. The room was large and comfortable. Luckily we were on the top floor so didn't suffer from noisy guests above us. The staff were friendly and had a smile and a hello every time we passed reception. The hotel was located opposite World of Fun but it was closed during our stay... More

This company is a fraud! I booked and paid for my entire stay in advance (a month) on line before taking the trip to see World of Fun with my family. They charge showed up on card which was all good and fine. However, when I checked in, I could not remember which credit card I had used and nor... More

All of the staff at this property are hospitable and warm. I was there for over 2 months and not only were they good to me and my team, they were also good to my dog. The Director of Sales always had "Milk Bones" waiting for my dog each day. A wonderful place to stay and very accomodating. It was... More

I have stayed at the Candlewood at least 50 times this year and in the next 3 months will stay an additional 15-20 times. The rooms are laid out perfectly for work, pleasure, and comfort. You can work on your computer and watch tv, cook and watch tv, eat and watch tv. The beds are fabulous and if you don't... More

My husband and I stayed here for 8 months two years ago and everything was fine....boy have things changed. I really feel that the staff can make or break a hotel....and this hotel fails on customer service...BIG TIME! We are trying to quit smoking so requested a non smoking room....so while outside having a smoke at 7:30 p.m. a man... More

I reservered a smoking king suite back in April, on arrival I was given a queen non-smoking, they also charged my debit card 7 times, I had the funds available but would have been embarrassing if I had not. I eventually got a queen smoking room and they credited my debit card. However, on May 31 I booked a queen... More