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Microtel Inn & Suites Kansas City


Hotel class 2.0 of 5
11831 NW Plaza Circle, near Kansas City International Airport, Kansas City, MO 64153
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Reviews you can trust

67% Do not recommend
3.0 of 5 stars 18 reviews
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5 of 5 stars
L.A.
27 Aug 2009 | Trip type: Couples
1/1 found this review helpful

The "terrible" reviews had me wondering, but I booked for the cost and location. My wife and I could not have had a better experience. Late at night I called from our rental car a couple of hours outside Kansas City to confirm our reservation. The wonderfully helpful lady at the desk SUGGESTED we drop the car off at the... more

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4 of 5 stars
bahrain
24 Apr 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

I read the reviews but i wanted to see how bad this could be. I was surprised. Shuttle showed up in 5 mins. Checkin was quick and i was upgraded to a suite for only $10.00. Now the rooms, rooms were clean , they have HUGE flat screen Tv's very nice beds and i paid half of what i usually... more

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1 of 5 stars
Cincinnati, Ohio
29 Mar 2009 | Trip type: Couples
1/2 found this review helpful

Folks, listen to the negative reviews of this place. I had one of the worst hotel customer service experiences of my life there. We arrived at about 10:00 a.m. after our flight got in. We had booked the place through hotels.com, and a room was ready. The catch? We had to pay a $25 surcharge for "early check in." Now... more

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1 of 5 stars
annaheim
23 Feb 2009 | Trip type: Business, Solo travel
2/3 found this review helpful

Never stay there! I took a chance , because of the low rates, and I certainly did get what i didn't pay for. The room had been refurbished, but was still dirty, and the linens were old and threadbare. And the airprot shuttle van driver was slurring his words and smelled of booze. Thank goodness it was only a five... more

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1 of 5 stars
St. Louis Metro Area
8 Jul 2008 | Trip type: Business
4/4 found this review helpful

I felt the need to get online and write this review literally while I am still in this hotel. Upon arrival a gentleman was standing in the hotel entrance smoking. Assuming he was a guest I passed by him.... until he asked "How may I help you?" I told him that I was there to check in. This was a... more

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1 of 5 stars
Joplin
25 Jun 2008 | Trip type: Couples
3/3 found this review helpful

My wife had made a reservation far in advance and on the day of the reservation called in the afternoon and was told there was no problem. When she arrived and showed them her confirmation number sht was told she didn't have a room as they were "overbooked" In other words someone apparently paid them more and she had no... more

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2 of 5 stars
East Coast Megalopolis
20 Mar 2008 | Trip type: Business, Solo travel
2/4 found this review helpful

The motel staff was friendly and polite, and upon arrival they gave me a little bag with an odd assortment of antiperspirant, toothpaste, Alka-Seltzer, skin lotion, and breath fresheners. A plastic food storage container sat on the front desk with store bought chocolate chip cookies for the guests. I have had better cookies. Although the linen was clean, the small... more

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4 of 5 stars
Spring Hill, KS
20 Mar 2008 | Trip type: Couples
1/1 found this review helpful

We arrived very late in the evening (after 11:00 pm) but the front desk clerk was bright-eyed and very friendly, offering us chocolate chip cookies, water, and a small gift. The hotels.com phone reservationist apparently did not know that the rate she quoted was for single occupancy and that there was an extra charge of $10 per additional person. We... more

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5 of 5 stars
Homestead, FL
7 Jan 2008 | Trip type: Solo travel
1/2 found this review helpful

As I was driving to the hotel from the airport, I had a little trouble finding the hotel but when I called the hotel the lady who answered the phone was very helpful, I got turned around without any trouble and found it right away. The check-in was great, never expected to get a mug filled with candy. Bed was... more

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4 of 5 stars
San Francisco, CA
31 Dec 2007 | Trip type: Business, Solo travel

Wow, excoriating reviews for this property! This was my experience... I walked in with no reservation, and asked for the corporate rate (knowing from the website how much it was.) The desk clerk processed me quickly and with tremendous gratitude and kindness. I was given a souvenir mug full of chocolates and candies, and a room upgrade in a location... more

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Microtel Inn & Suites Kansas City Also Known As

  • Microtel Hotel Kansas City
  • Microtel Kansas City
  • Kansas City Microtel
Address: 11831 NW Plaza Circle, near Kansas City International Airport, Kansas City, MO 64153