I have almost nothing bad to say about this hotel. The property was just beautiful, the staff friendly, and most importantly the location could not be beat! Just 5 minutes walk from the middle of the Country Club Plaza. We ate at Jack Stack BBQ and were back in the room 10 minutes later. Ok, so two minor complaints and... more

We stayed for 2 nights and were very comfortable. The building we were in (the "east wing") was an obviously older building, but updated furnishings and fixtures helped to overlook the thin walls and squeaky floors. We had a minor maintenance issue that was quickly addressed. The room was clean and we had no real complaints. The location was great,... more

Wanted a roomy, home-like hotel as I was traveling with 2 teens. We each had our own room with TV ( no flat screens here ), 2 bathrooms and a living room with sofa bed. Fully equipped kitchen. Nice hot buffet breakfast was included. Free covered parking. Recieved a phone call a few mins after getting up to our room.... more

Nice place at a great value. We had a shoppers rate that included a $50 gift card for the Country Club Plaza stores and restaurants. We could also use the gift cards for the hotel. We went to many of the downtown attractions. The hotel staff had excellent directions for getting there and back. The morning breakfast was great. Plenty... more

We stayed one night and got the Sunsational KC deal where you get the plaza giftcard. It was like home away from home - a kitchen with everything you need, a nice living area with a fireplace, an extremely comfortable, soft bed and a nice bathroom area with a spacious closet. It was a great deal for what you get... more

What a disappointment. Checked in Saturday night 2/28 for one night. I'm Silver Elite in the Rewards program, but was given a room with no window to the outside. The window from the living room and bedroom looked into the dining area for breakfast. I was astonished. I've had views of lightwells before, but never have I had no outside... more

I stayed at this hotel the weekend of the Big 12 conference (but not for that reason) so the hotel was packed. Nevertheless, the hotel was able to accomodate two rooms together so that I could stay close to my dad who was also staying at this hotel. Both rooms were clean, quiet and comfortable. They were both large, with... more

I booked through Hotwire and originally was directed to the Q Hotel; the Q ended up being overbooked, however, and reserved a room for us at this Residence Inn instead. In the end, we were quite happy with the change. The property is very similar to other Residence Inn locations-- clean, well-kept, and nicely furnished. Our studio room even had... more

I had an overnight stay on a Saturday for a wedding party. Check in and check out went smoothly. The staff was polite and helpful. Room service was a bit pricey, but the portions were good (and we got more than our money's worth for the buffalo wings!) Overall, the staff made efforts to be polite and courteous, which is... more