Don't leave anything in the room when housekeeping comes to clean. They will steal it. The housekeeper on duty was a scuzzy looking black girl with a tattoo of RIP Leonard on her neck. She went in the room and when she came out my fiances Swiss watch was gone. She even had the gall to blame it on other... More

Room was clean, Hotel is a little older. Breakfast was ok. Lots of street work going on during our stay and required more time to travel to and from the hotel. More

Hotel is showing its' age. This place can use new carpet, upgrades in the bathroom and the furniture in the rooms. This place is starting to look like the old "green roof" HI's. The breakfast is standard HI X fare. They like to tell you it is a "hot" breakfast...the pre-cooked cheese omelets are over-nuked, the biscuits are rock hard... More

The location was good.The breakfast was great.There wasnt a pool.It was pretty quiet also. More

We stay here everytime we go to Kansas City. Can't beat the location, service is always excellent, and rooms are decent. More

Overall, the hotel is a heavily used and tired two star establishment. Staff was friendly and helpful and breakfast was great, including sausage and eggs. Beds were very comfortable. Our room smelled so bad that I requested an air freshner to make it bearable. Although they were very helpful about my complaint, room cleanliness was poor. The parking lot is... More

Desk staff are extremely pleasant and helpful however the rooms and common areas are filthy. I will not stay there again. More

This is the 2nd time that I have stayed at this property. The staff at the check-in are extremely friendly and nice. The room is pretty basic although they have nice Philips Flat Panel LCD televisions. The best aspect of this hotel is the location. It's GREAT to be right in the heart of Westport Plaza and I woke up... More

This property delivers what you would expect in most respects from a Holiday Inn Express. It is fine, really - but there are some things: This specific property has areas that are in fine shape, and some that are tired and showing wear. Our room: bed and bedding was fine. Bathroom was fine - clean and maintained. Water pressure was... More